Sophia Alpers
Hollister,CA
Summary
I have 14+ years of Administrative experience in Medical field. I bring strong and positive communication skills working with team members, patients and the community we serve. I am resourceful and have a high level of Critical Thinking and problem-solving capabilities.
Overview
24
24
years of professional experience
Work History
Patient Admin. Specialist IV
Stanford Cancer Center South Bay
03.2015 - Current
- Responds to CRM, staff messages, patient message's, referral messages and AVS messages.
- Escalates in-basket messages where appropriate.
- Works with care teams and patients obtain necessary information pertaining to coordinated care.
- Assures appropriate verifications and authorization guidelines are followed to complete scheduling requirements.
- Coordinates complex scheduling with patients and clinical staff in scheduling Infusion appointments, Radiology appointments, biopsies, EKG, ECHO, return visits, lab appointments.
- Communicates with providers regarding scheduling preferences.
Scheduling Coordinator
Stanford Healthcare
03.2011 - 03.2015
- Review incoming faxes from providers to assure correct medical documentation is noted on orders to proceed to create orders in epic system.
- Coordinate Radiology imaging appointments with both Clinical team and patients.
- Handled high Volume of incoming and outgoing calls
- Assisted with Training for new employees
- Responsible for Creating Safe reports for incidents involving patient/clinic issues. I was assigned this responsibility to input the collected data from team members.
- Monitor incoming faxes from external facilities.
- Daily Mailing duties
Early Childhood Assistant to Director
Cathedral of Faith
08.2007 - 10.2009
- Supported classroom activities by preparing materials and helping to organize learning environments.
- Assisted putting together age-appropriate lesson plans
- Ensured a safe and clean environment by adhering to strict safety guidelines
- Organized weekly Volunteer coverage
- Monitored check-in systems weekly for classroom counts
- Assisted Director with Volunteer appreciation luncheons and Celebrations.
- Assisted Director with organizing Holiday events
Imaging Clerk
O'Connor Hospital
09.2001 - 07.2007
- Register Patients
- Answer inbound/outbound calls
- Coverage for Multiple department
- Charting
- Filing
- Mailing
Education
GED -
Central County Occupation Center
San Jose, CASkills
- Excellent communication
- Self motivation
- Adaptability and flexibility
- Problem-solving
- Teamwork and collaboration
Timeline
Patient Admin. Specialist IV
Stanford Cancer Center South Bay
03.2015 - Current
Scheduling Coordinator
Stanford Healthcare
03.2011 - 03.2015
Early Childhood Assistant to Director
Cathedral of Faith
08.2007 - 10.2009
Imaging Clerk
O'Connor Hospital
09.2001 - 07.2007
GED -
Central County Occupation Center
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