Sophia Bahri
West Bloomfield,Michigan
Summary
Dedicated and motivated student with a strong background in customer service, sales, and dental billing. Detail-oriented professional with hands-on experience processing insurance claims, analyzing Explanation of Benefits (EOBs), and resolving claim issues while ensuring HIPAA compliance. Skilled in cash handling, transaction processing, and performing effectively in fast-paced environments. Proficient in task prioritization, scheduling, and multitasking, with excellent telephone etiquette, communication, and time management skills. Recognized for strong organizational abilities and a commitment to ensuring customer satisfaction.
Overview
6
6
years of professional experience
Work History
Dental Billing Specialist
TriMed Services
08.2024 - 05.2025
- Reviewed and interpreted Explanation of Benefits (EOBs) to identify payment issues, denials, and necessary follow ups.
- Tracked claim statuses and contacted insurance companies to resolve delayed, denied or paid claims.
- Submitted corrected claims and appeals to ensure accurate reimbursement.
- Maintained organized records of claim activity, payment postings, and outstanding balances.
- Communicated with insurance representatives and dental offices to clarify billing issues and coverage details.
Cashier
Oakwood Market
09.2020 - Current
- Gained extensive knowledge of store products and services as well as cash handling.
- Developed strong communication and problem-solving abilities while interacting with customers.
- Maintained a clean and organized work environment to ensure an efficient experience for customers.
- Provided support during busy times by managing multiple tasks simultaneously.
- Demonstrated effective time management skills by completing tasks within set deadlines.
Summer Camp Volunteer
Holy Martyrs Chaldean Catholic Church
07.2019 - Current
- Exhibited patience while teaching new skills to children of varying ages.
- Used problem solving strategies to quickly address conflicts among campers.
- Developed strong organizational skills to manage campers schedules and activities.
- Demonstrated excellent communication abilities when working with parents, staff, and campers.
- Created and maintained pleasant atmosphere to help campers feel comfortable and secure.
Education
High School Diploma -
Bloomfield Hills High School
Bloomfield Hills, MI06-2024
No Degree - General Studies
Oakland Community College
Auburn Hills, MI04-2026
Bachelors in Healthcare Operations Management -
University of Detroit Mercy
Detroit, MI12-2028
Skills
- Customer Service
- Work Ethic
- Multitasking Abilities
- Telephone Etiquette
- Problem Solving
- Reliability
- Organizational Skills
- Professional Communication
- Cash Handling
- Time Management
- Detail Oriented
- Task Prioritization
Timeline
Dental Billing Specialist
TriMed Services
08.2024 - 05.2025
Cashier
Oakwood Market
09.2020 - Current
Summer Camp Volunteer
Holy Martyrs Chaldean Catholic Church
07.2019 - Current
High School Diploma -
Bloomfield Hills High School
No Degree - General Studies
Oakland Community College
Bachelors in Healthcare Operations Management -
University of Detroit Mercy
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