Sophia Barats
Riverside,NJ
Summary
Dynamic and dedicated hospitality professional with extensive experience. Proven ability in dining room management and team collaboration, ensuring exceptional guest experiences. Skilled in POS software and telephone reception, consistently optimizing workflow and training new staff to uphold high service standards. Committed to creating welcoming environments for all guests.
Overview
3
3
years of professional experience
Work History
Host
Curtin's Wharf
06.2025 - Current
- Answered customer questions via telephone and in-person about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Cross-trained to handle different restaurant roles, including cashier.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Host
Jose Tejas
04.2023 - 01.2024
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Party Host
The Rink
03.2023 - 12.2023
- Directed guests to correct areas for eating, dancing, and other services.
- Planned parties according to customer specifications.
- Decorated and set tables in accordance with party themes and age groups.
- Took information about guests' party size, led to seating, made sure their food was brought out on time.
- Resolved conflict to maintain fun, positive and safe event environments.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Team Member
Smoothie King
10.2022 - 03.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Science - Psychology
The College of New Jersey
Trenton, NJ05-2028
High School Diploma -
Riverside High School
Riverside06.2024
Skills
- Telephone reception
- Menu management
- Dining room management
- Team collaboration
- Workflow optimization
- POS software
Timeline
Host
Curtin's Wharf
06.2025 - Current
Host
Jose Tejas
04.2023 - 01.2024
Party Host
The Rink
03.2023 - 12.2023
Team Member
Smoothie King
10.2022 - 03.2023
Bachelor of Science - Psychology
The College of New Jersey
High School Diploma -
Riverside High School