Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Barr

Kaneohe

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
04.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Front Desk Receptionist

Oregon Premier Futsal
10.2023 - 05.2024
  • Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff
  • Collected payments for services and updated accounts to reflect new balances
  • Supported professional appearance of office areas by keeping the front desk clean and orderly
  • The reception area remained clean, organized, and presentable throughout the day
  • Managed petty cash transactions, including reimbursements and expense reports
  • Answered incoming calls, directed them to appropriate personnel, and took messages
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Barista

Dutch Brothers
11.2022 - 10.2023
  • Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment
  • Welcome guests with friendly smiles and a positive attitude
  • Created a warm and welcoming atmosphere by promptly greeting customers and addressing needs
  • Monitored beverage stations to maintain appropriate levels of syrups, sauces, milk, cups, lids, straws, napkins etc., refilling as necessary
  • Prepared and served a variety of coffee and tea beverages to customers
  • Upsold menu items such as pastries or specialty drinks to enhance customer experience
  • Maintained cleanliness and organization of work area, adhering to health and safety guidelines
  • Utilized time management skills to multitask efficiently during busy periods without sacrificing quality or customer service
  • Addressed customer complaints or concerns promptly, ensuring satisfaction with products and services
  • Operated the cash register, processed customer payments, and provided accurate change
  • Described menu items and suggested products to customers

Education

High School Diploma -

Oregon City Senior High School
06.2022

General Transfer -

Clackamas Community College

Skills

  • Fast Learner
  • Ability to Work in a Team
  • Customer Service
  • Adaptability
  • Coordinating
  • Filing
  • Leadership
  • Electronics
  • Communications
  • Management
  • Written Communication
  • Project Management
  • Time Management
  • Physical Stamina
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Exceptional customer service
  • Active listener
  • Team leadership
  • Adaptive and creative

Timeline

Barista

Starbucks
04.2024 - Current

Front Desk Receptionist

Oregon Premier Futsal
10.2023 - 05.2024

Barista

Dutch Brothers
11.2022 - 10.2023

General Transfer -

Clackamas Community College

High School Diploma -

Oregon City Senior High School

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Sophia Barr