Sophia Beckford
The Bronx
Summary
Dedicated healthcare professional with experience at Preferred Care at Wall, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance operational efficiency through meticulous documentation and effective communication. Recognized for delivering compassionate care while training staff and implementing best practices, ensuring patient safety and satisfaction. BLS certified and committed to excellence in patient support.
Hardworking Unit Clerk adept at scheduling appointments, managing transportation, and arranging discharges. Excellent planning, problem-solving, and relationship-building skills developed over 3+ years in the field. Looking for a dynamic new role with room for advancement.
Overview
2
2
years of professional experience
Work History
Unit Clerk
Preferred Care at Wall
04.2025 - Current
- Managed patient records using Electronic Health Record (EHR) systems to ensure accurate documentation.
- Coordinated communication between medical staff and patients to facilitate effective care delivery.
- Processed patient admissions and discharges, maintaining organized and efficient workflows.
- Assisted in scheduling appointments, ensuring optimal use of healthcare resources.
- Maintained inventory of medical supplies, contributing to operational efficiency within the unit.
- Implemented office procedures that improved data entry accuracy and reduced errors.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance and protecting the confidentiality of records.
CNA
Preferred Care at Wall
05.2023 - Current
- Assisted patients with daily living activities, promoting comfort and dignity.
- Monitored vital signs to ensure patient health and safety.
- Documented patient care activities in electronic health records for accuracy and continuity of care.
- Collaborated with nursing staff to develop individualized care plans based on patient needs.
- Trained new staff on best practices for patient care and safety protocols.
- Provided emotional support to patients and families during challenging times, enhancing overall well-being.
- Implemented infection control measures to maintain a safe environment for patients and staff.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Education
No Degree - Business Administration
PORTMORE COMMUNITY COLLEGE
ST. CATHERINE, JA06-2015
High School Diploma -
JOSE MARTI TECHNICAL HIGH
SPANISH TOWN, JAMAICA07-2004
Skills
- HIPAA compliance
- Preparing charts
- Documentation skills
- Multi-line phone system
- Chart updating
- Medical records maintenance
- Electronic charting
- Supply restocking
- Patient scheduling
- Records scanning
- Document management
- Documenting vital signs
- Discharge support
- Retrieving medical records
- Scheduling labs
- Healthcare software
- Vitals documentation
- Replenishing inventory
- Arranging discharges
- Admitting management
- Phone reception
- Faxing orders
- Medical forms
- Scheduling tests and procedures
- Customer service
- Appointment scheduling
- Computer proficiency
- Data entry
- Medical charting
- Medical recordkeeping
- Appointment setting
- BLS certified
- Basic life support for health care providers
- Staff leadership
- Documentation and recordkeeping
- Order purchasing
Timeline
Unit Clerk
Preferred Care at Wall
04.2025 - Current
CNA
Preferred Care at Wall
05.2023 - Current
No Degree - Business Administration
PORTMORE COMMUNITY COLLEGE
High School Diploma -
JOSE MARTI TECHNICAL HIGH
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