Sophia Behague
Fort Myers
Summary
Service-oriented Psychology major with minors in Forensic Science and Political Science, pursuing Supervisor role at Starbucks. Recognized for exceptional team leadership, adept multitasking in high-pressure environments, and fostering inclusive experiences for customers and colleagues. Combines administrative expertise, volunteer management, and interpersonal empathy to enhance store performance and elevate team morale.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant (Volunteer)
Midwest Food Bank
Fort Myers
05.2023 - Current
- Coordinated volunteer teams to enhance efficiency in food distribution across partner sites.
- Managed inventory systems and maintained detailed compliance records for reporting purposes.
- Promoted teamwork during high-volume service periods to ensure streamlined operations.
Teacher’s Assistant
First Horizons
Estero
08.2022 - 03.2023
- Facilitated structured, nurturing environments for early learners through effective classroom management.
- Assisted with planning activities and ensuring smooth transitions for students.
- Monitored student safety to create a secure learning atmosphere.
- Supported communication between staff and parents to provide updates on student progress.
Education
Bachelor of Arts - Psychology
Florida Gulf Coast University
Fort Myers, FL12.2026
Skills
- Customer service and communication
- Empathy in customer interactions
- Conflict resolution and problem solving
- Composure under pressure
- Leadership and supervision
- Team coordination and volunteering
- Delegation and time management
- Peer development support
- Administrative and technical skills
- Microsoft Office Suite proficiency
- Fluent in Spanish and French
- Confidentiality and attention to detail
- Mental health support
Certification
- Certifications: Microsoft Office Specialist
- Certified Medical Assistant
- Relevant Coursework: Abnormal Psychology, Social Psychology, Criminal Behavior, Cognitive Science
Volunteer Experience
- Golisano Children’s Hospital – PICU, Volunteer, - Provided compassionate presence for patients and families in intensive care., - Adhered to hospital protocols regarding safety, privacy, and support.
- Community Cooperative, Volunteer, - Assisted with food distribution and client interaction., - Helped coordinate logistics during hunger relief events.
References
References available upon request.
Languages
English
Professional
French
Professional
Spanish
Professional
Timeline
Administrative Assistant (Volunteer)
Midwest Food Bank
05.2023 - Current
Teacher’s Assistant
First Horizons
08.2022 - 03.2023
Bachelor of Arts - Psychology
Florida Gulf Coast University
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