Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
Sophia Berry

Sophia Berry

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.

Overview

11
11
years of professional experience

Work History

Assistant Horse Trainer

Stateline Training Center
03.2023 - Current
  • Succeeded in training diverse animals with confident training techniques and trusting relationships.
  • Rode horses in training sessions and provided feedback on track performance.
  • Trained animals to respond to specific cues from both owners and handlers.
  • Delivered public presentations to educate public on animal training and behavior.
  • Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge and skills of more advanced riders.
  • Coached and trained students in basic care and maintenance of horses in addition to riding technique, form and skills.
  • Fit gear for horses and specific riders.
  • Monitored animal health, attention and behavior during training sessions.
  • Provided treatment for minor horse injuries.
  • Administered prescribed medications to animals based on individual needs.
  • Managed feeding, and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.

Ranch Hand

Tom-James Equestrian
11.2022 - 03.2023
  • Kept pens, stalls and farm equipment clean to support animal wellbeing.
  • Oversaw feeding, watering and health monitoring of horses, prioritizing health and wellness.
  • Examined animals for signs of sickness and overall herd health.
  • Rotated animals between grazing areas to provide enough access to food.
  • Performed repairs and preventive maintenance on equipment and property.
  • Reported any property damage or concerns to supervisors and completed requested services to resolve.
  • Maintained safety when using equipment and tools by following established precautions.

Deli Worker/Cashier/Server Support Team Lead

Haren's Market
03.2022 - 09.2022
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Cultivated warm relationships with regular customers.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Answered customers' questions, recommended items, and recorded order information.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Performed store opening, closing, and shift-change actions
  • Educated employees on register use, merchandising, and customer service.
  • Trained team members on cash register operation and cash handling.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Processed both cash and card purchases and returns.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Restocked and organized merchandise in the storefront.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

4-H Member

Lucky Horseshoes 4-H Club
01.2013 - 08.2022
  • Participated in a Miami County based 4-H club that is specifically directed toward young equestrians.
  • Served the community, educated others about the 4-H horse program, and connected with like-minded individuals.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Coordinated and managed volunteer activities for community service projects.
  • Assisted with special events and programs.
  • Led group discussions and activities to meet different community needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Created educational materials to convey important information to service recipients.

Jr. Fair Board Member

Miami County Junior Fair Board
01.2017 - 08.2019
  • Represented organization at industry conferences and events.
  • Served on advisory boards and committees to boost program planning and administration.
  • Built and established positive relationships with patrons, team members and supervisors.

Volunteer

Key Club Organization
09.2019 - 05.2021
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Collaborated with fellow volunteers to deliver punctual, friendly service.
  • Supported office operations by expertly handling administrative needs.
  • Helped visitors pick out food items from donations.
  • Packaged up nonperishable food items for food bank visitors.
  • Organized, sorted and stored donations in orderly systems to minimize waste.


Education

High School Diploma -

Troy High School
Troy, OH
05.2021

CCP Program

Edison State Community College
Piqua, OH
05.2021

Psychology

University of Dayton
Dayton, OH

Skills

  • Customer Experience
  • Positive Interactions
  • Team Player
  • Product Knowledge
  • Inventory Oversight
  • Front of House Management
  • Health and Wellbeing
  • Safety Procedures
  • Register Operations
  • Transactions and Cash Handling
  • Educational Outreach

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Assistant Horse Trainer

Stateline Training Center
03.2023 - Current

Ranch Hand

Tom-James Equestrian
11.2022 - 03.2023

Deli Worker/Cashier/Server Support Team Lead

Haren's Market
03.2022 - 09.2022

Volunteer

Key Club Organization
09.2019 - 05.2021

Jr. Fair Board Member

Miami County Junior Fair Board
01.2017 - 08.2019

4-H Member

Lucky Horseshoes 4-H Club
01.2013 - 08.2022

High School Diploma -

Troy High School

CCP Program

Edison State Community College

Psychology

University of Dayton
Sophia Berry