Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sophia Bishop

Cartersville,GA

Summary

I was a very well-organized front desk receptionist with excellent time management, multitasking, and customer service abilities. I take responsibility for my actions and am prepared to go above and beyond to help others find solutions. I also worked as a food runner and hostess. In the fast-paced kitchen, I would maintain my composure under intense pressure. I supported the waitstaff and kitchen workers in order to provide exceptional customer service. I follow instructions carefully and always make it on time.

Overview

3
3
years of professional experience

Work History

Receptionist

Emerald Spa & Nails
03.2023 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Kept reception area clean and neat to give visitors positive first impression.

Host/Food Runner

Sloppy Joes
01.2022 - 08.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.

Education

No Degree -

Sophia Learning
Remote
12.2024

Skills

Organization skills

Time Management

Telephone skills

Data Entry

Customer Service

Effective Multitasking

Languages

American Sign Language
Limited Working

Timeline

Receptionist

Emerald Spa & Nails
03.2023 - 08.2024

Host/Food Runner

Sloppy Joes
01.2022 - 08.2022

No Degree -

Sophia Learning
Sophia Bishop