Sophia Bowden
Lewisville,Tx
Summary
Energetic and personable professional with exceptional communication skills and a strong focus on providing outstanding customer service. Thrives in fast-paced environments and excels at building rapport with patrons. Committed to providing excellent service, exceeding client expectations, and maintaining long-lasting client partnerships. A valuable addition to any team looking for a reliable and customer-oriented individual.
Overview
7
7
years of professional experience
Work History
Laser Technician/Medical Aesthetician
SkinFetish Medspa
10.2021 - Current
- Built strong relationships with customers to drive repeat business.
- Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
- Sold products and additional services while rendering treatments to cross-promote other areas of practice.
- Performed quality professional skincare services to meet clients' needs within scope of practice and licensing guidelines.
- Participated in and helped organize events to promote brand image and awareness and maximize sales.
- Resolved customer complaints and facilitated conflict resolutions.
Laser Technician/Medical Aesthetician
Beverly Hills Rejuvenation Center
08.2018 - 03.2020
- Built strong relationships with customers to drive repeat business.
- Recommended follow-up visits and additional services and products to help clients pursue wellness goals.
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
- Sold products and additional services while rendering treatments to cross-promote other areas of practice.
- Performed quality professional skincare services to meet clients' needs within scope of practice and licensing guidelines.
- Participated in and helped organize events to promote brand image and awareness and maximize sales.
- Resolved customer complaints and facilitated conflict resolutions.
- Front Desk/ Customer Service
Bar Waiter
Hard Eight BBQ
05.2016 - 08.2018
- Maintained clean and organized bar area.
- Assisted with bartending duties during high-volume shifts.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Communicated with guests to record orders and assess needs.
- Anticipated guest needs and provided proactive service.
- Received beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
- Talked with customers
Education
No Degree - Laser Technician
National Laser Institute
Dallas, TX07.2019
No Degree - Master Aesthetician
Ogle School of Hair Skin Nails - Hurst
Hurst, TX01.2018
GED -
GED Testing Center
Dallas, TX08.2017
Skills
- Customer Service
- Client Relations
- Problem-Solving Abilities
- Active Listening
- Service Upselling
- Money Handling Abilities
- Brand Representation
Timeline
Laser Technician/Medical Aesthetician
SkinFetish Medspa
10.2021 - Current
Laser Technician/Medical Aesthetician
Beverly Hills Rejuvenation Center
08.2018 - 03.2020
Bar Waiter
Hard Eight BBQ
05.2016 - 08.2018
No Degree - Laser Technician
National Laser Institute
No Degree - Master Aesthetician
Ogle School of Hair Skin Nails - Hurst
GED -
GED Testing Center
Similar Profiles
Reyna WojciechowskiReyna Wojciechowski
Aesthetician and Laser Hair Removal Professional at Beautify MedspaAesthetician and Laser Hair Removal Professional at Beautify Medspa
Lainey CummingsLainey Cummings
LMT/NMT at Natural Body Medspa BuckheadLMT/NMT at Natural Body Medspa Buckhead
Mikayla PolenskyMikayla Polensky
Patient Care Coordinator at Illume Cosmetic Surgery & MedSpaPatient Care Coordinator at Illume Cosmetic Surgery & MedSpa
Sai Sameera ChintalaSai Sameera Chintala
Software Developer at USAASoftware Developer at USAA
Yuvan MogiYuvan Mogi
Crew Member at ChipotleCrew Member at Chipotle