Sophia Brockmann
Eugene
Summary
Dynamic volunteer with proven teamwork and adaptability in fast-paced environments. Skilled in active listening and customer service, dedicated to fostering collaboration and engagement in community events.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Hostes at Colonels Club
Baton Rouge, LA
09.2025 - 03.2026
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements during peak hours.
- Assisted in training new staff on customer service protocols and restaurant operations.
- Collaborated with kitchen and waitstaff to ensure timely order delivery and guest satisfaction.
- Handled customer inquiries and resolved complaints professionally to enhance guest experience.
- Developed strategies to improve table turnover rates while maintaining high service standards.
Server at Postinos
Jose (General Manager)
Cinco Ranch Katy Tx
08.2024 - 07.2025
- Delivered exceptional customer service, ensuring guest satisfaction through personalized interactions.
- Collaborated with kitchen staff to maintain efficient food delivery and presentation standards.
- Managed multiple tables simultaneously, enhancing dining experience through prompt service and attention to detail.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Cinco Ranch High School
Katy, TXMBA - International Buisness Managment
Louisana State Univeristy
Baton Rouge, LA04.2029
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Active listening
Accomplishments
* High School Graduate
* Honor Society in High School
* Finished freshman year at LSU
* Lived in honor dorms freshman year of college
* Actively involved in my co-ed business fraternity
* Played Co-ed club soccer in my first year of college
Certification
High School Diploma
Timeline
Hostes at Colonels Club
09.2025 - 03.2026
Server at Postinos
Jose (General Manager)
08.2024 - 07.2025
High School Diploma -
Cinco Ranch High School
MBA - International Buisness Managment
Louisana State Univeristy
Refrences
Jose (General Manager) at Postinos
Email: Postinoscincoranch@upwardprojects
Personal Cell : (409) 466-2474
Brad (General Manager) at Colonels Club
Email: info@thecolonelsclub.com
Resturant Number: (225) 351-2296