Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Pet Sitter
Lucy Guo, Tara Casey
06.2022 - Current
Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Increased client retention rate through excellent communication skills and genuine love for animals.
Prepared food and water following instructions from pet owners.
Gave animals proper attention to promote secure environment in owner's absence.
Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Exercised animals regularly with walks and rigorous play activities.
Communicated professionally with pet owners via phone, email, and text.
Babysitting
Tara Casey, Julie Robinson, Alana Moore
10.2021 - Current
Worked flexible hours across night, weekend and holiday shifts.
Talked to parents about concerns or issues with children during babysitting.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Cultivated interpersonal skills by building positive relationships with others.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Resolved problems, improved operations and provided exceptional service.
Identified issues, analyzed information and provided solutions to problems.