Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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SOPHIA CANAS

Yonkers,NY

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

7
7
years of professional experience

Work History

MEDICAL RECEPTIONIST

Allergy & Asthma Associates Of Murray Hill
Yonkers, NY
09.2020 - Current
  • Greeted patients immediately upon arrival, providing excellent customer service.
  • Used basic knowledge of medical terminology in daily office tasks.
  • Maintained correspondence files to facilitate office operations.
  • Evaluated daily schedules accommodating patient flow and minimizing missed appointments.
  • Collected co-payments and co-insurance and issued appropriate receipts during check-in.
  • Scheduled appointments and managed patient calendars efficiently.
  • Verified insurance information and collected co-pays from patients.
  • Answered phone calls and responded to inquiries regarding services offered.
  • Organized medical records and updated patient information in the system.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

MEDICAL RECEPTIONIST

DR. SONAL PATEL M.D
Mount Vernon, NY
01.2020 - 08.2020
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Screened incoming phone calls, taking messages or forwarding to appropriate staff.
  • Recorded patient and insurance payments, maintaining accurate financial records.
  • Collected co-payments and co-insurance and issued appropriate receipts during check-in.

MEDICAL RECEPTIONIST

YONKERS FAMILY PRACTICE, P.C
Yonkers, NY
02.2019 - 01.2020
  • Managed calendar of events and schedules, coordinating appointments for staff members.
  • Screened incoming phone calls, taking messages or forwarding to appropriate staff.
  • Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations.
  • Scanned and documented new patient information in electronic health records for registration purposes.
  • Typed reports and correspondence, fostering internal and external communication.
  • Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.

FLOW TEAM MEMBER

BURLINGTON COAT FACTORY DEPARTMENT STORE
Yonkers, NY
01.2018 - 02.2019
  • Worked with coworkers to complete tasks.
  • Responded quickly to meet customer needs and resolve problems.
  • Provided product information and resolved concerns to assist customers.
  • Participated in ongoing training to enhance own job skills and knowledge.

Treasurer

Alianza Peru S.C
Yonkers, NY
07.2023 - Current
  • Developed financial policies to ensure compliance with regulations.
  • Monitored cash flow and maintained accurate financial records.
  • Implemented new procedures to improve internal controls over finances.

Treasurer PTA

Maria Eugenio De Hostos Microsociety School
Yonkers, NY
09.2023 - 06.2025
  • Managed school budget and financial planning for daily operations.
  • Coordinated fundraising events to support educational programs and activities.
  • Monitored cash flow and maintained accurate financial records.

Education

Bachelor of Science (B.S.) - Criminal Justice

John Jay College of Criminal Justice
New York, NY
12.2021

Skills

  • Proficiency
  • Customer Service Skills
  • Communication skills
  • Problem-solving abilities
  • Organization and Time Management
  • Reminder Calls
  • HIPAA Guidelines
  • Call Transfers
  • Cleaning and Sterilizing
  • Front Desk Operations
  • Patient Data Processing
  • Office Supplies and Inventory
  • Medical Recordkeeping
  • Critical Thinking
  • Patient Eligibility Requirements
  • Medical Records and Documentation
  • Medical Information Software
  • Office Management
  • Computer Proficiency
  • Referral Verification
  • Office Coordination
  • Multi-Line Telephone Systems
  • Multitasking and Time Management
  • Google Docs
  • Reception Duties

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Treasurer PTA

Maria Eugenio De Hostos Microsociety School
09.2023 - 06.2025

Treasurer

Alianza Peru S.C
07.2023 - Current

MEDICAL RECEPTIONIST

Allergy & Asthma Associates Of Murray Hill
09.2020 - Current

MEDICAL RECEPTIONIST

DR. SONAL PATEL M.D
01.2020 - 08.2020

MEDICAL RECEPTIONIST

YONKERS FAMILY PRACTICE, P.C
02.2019 - 01.2020

FLOW TEAM MEMBER

BURLINGTON COAT FACTORY DEPARTMENT STORE
01.2018 - 02.2019

Bachelor of Science (B.S.) - Criminal Justice

John Jay College of Criminal Justice

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