Sophia Cardoso
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Teacher Helper
KinderCare Learning Centers
04.2023 - Current
- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
- Assisted teachers with supervision and care of group of 10 children.
Cashier/Server
Bruster's Ice Cream
02.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Sandalwood High School
Jacksonville, FL05.2024
Skills
- Oral communication
- Student Engagement
- Parent-Teacher Communication
- Customer Service
- Customer Assistance
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Customer Relations
- Organizational abilities
- Order Taking
- Written and verbal communication
- Professionalism and Courtesy
- Payment Processing
- Product restocking
- Exceptional customer service
- Strong Work Ethic
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food safety understanding
Timeline
Teacher Helper
KinderCare Learning Centers
04.2023 - Current
Cashier/Server
Bruster's Ice Cream
02.2022 - 09.2022
High School Diploma -
Sandalwood High School
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