Sophia Casciotti
Brookshire,TX
Summary
Dynamic Snow Cone Maker experienced in fostering teamwork and maintaining high standards of cleanliness. Skilled in inventory management and customer service, consistently ensuring a positive experience for customers while optimizing workflow for peak performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Snow Cone Maker
Texas Sno
Katy, TX
09.2024 - Current
- Operated snow cone machines to produce high-quality frozen treats efficiently.
- Managed inventory of syrups and supplies, ensuring availability for peak service times.
- Maintained cleanliness and organization of work area to comply with health regulations.
- Provided excellent customer service by promptly addressing inquiries and fulfilling orders.
- Assisted in training new staff on equipment operation and safety protocols.
- Implemented time-saving techniques in preparation processes, improving overall workflow efficiency.
- Collaborated with team members to create a positive, collaborative working environment during busy shifts.
- Provided excellent customer service by addressing inquiries about ingredients or allergy concerns promptly and knowledgeably.
- Increased daily sales by consistently delivering high-quality snow cones and maintaining an inviting environment.
- Ensured proper food handling procedures were followed at all times in accordance with state guidelines for food safety standards.
- Effectively managed multiple customers simultaneously during peak hours while maintaining superior levels of efficiency.
- Participated in local events or festivals as a vendor to increase brand exposure and attract new clientele.
Education
Bachelor of Science - Biochemistry
Pennsylvania State University
University Park, PA05-2029
Skills
- Strong communication skills
- Patience and empathy
- Organization and planning
- Sanitation and cleanliness
- Quality control standards
- Cash handling proficiency
- Allergen awareness
- Efficient time management
- Teamwork
- Customer service
- Cleaning and organization
- Friendly and outgoing
- Dependable and responsible
- Excellent communication
Certification
CPR Certified
Food Handlers Certification
Timeline
Snow Cone Maker
Texas Sno
09.2024 - Current
Bachelor of Science - Biochemistry
Pennsylvania State University