Sophia Castaneda
San Diego,CA
Overview
3
3
years of professional experience
Work History
Student Library Intern
San Diego Central Library
08.2023 - Current
- Count and distribute books, prizes, merchandise to branch locations for seasonal reading programs.
- Inventory book donations from Scholastic and California State.
- Assist and create reels for programs to post on Instagram.
- Attend outreaches to promote programs and resources at the library.
- Observing benefited library staff to learn about library systems.
Front Desk Sales Representative
Dalton Toyota
03.2022 - 06.2023
- Answer and route patron telephone calls to respective departments.
- Provide routine floor information to public via customer service.
- Type forms, organize documents, distribute materials, and other clerical duties that promote administrative efficiency.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Beauty Advisor
Sally Beauty
03.2021 - 10.2021
- Stocked, replenished, and organized inventory to highlight merchandise and storefront.
- Completed transactions accurately and efficiently, maintained professional store environment and communicated promptly with managers and patrons.
- Provided outstanding customer service that reflected in high guest retention and satisfaction in congruent with loyalty program.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Education
Continuing - General Studies
Southwestern College
Chula Vista, CA06.2025
Skills
- Bilingual: English and Spanish
- Excellent Interpersonal Skills
- Detail-oriented
- Multi-tasker and Team player
- Microsoft Office Suite
Timeline
Student Library Intern
San Diego Central Library
08.2023 - Current
Front Desk Sales Representative
Dalton Toyota
03.2022 - 06.2023
Beauty Advisor
Sally Beauty
03.2021 - 10.2021
Continuing - General Studies
Southwestern College
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