Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sophia Chavez

Los Angeles,CA

Summary

At IMT Residential, I excelled as a Leasing Consultant, leveraging my expertise in customer service and fair housing regulations to enhance tenant satisfaction and streamline leasing processes. Demonstrated success in applying organizational skills and market research to outperform competitor offerings, significantly improving client engagement and operational efficiency.

Overview

3
3
years of professional experience

Work History

Leasing Consultant

IMT Residential
07.2012 - 08.2015
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Greeted clients, showed apartments, and prepared leases.

Education

Bachelor Of Nursing - Nursing

Stanbridge University
Alhambra, CA

High School Diploma -

Esteban Torres Highs School
Los Angeles
06.2012

Skills

  • Customer Service
  • Fair Housing Regulations
  • Building rapport
  • Fair housing policies
  • Organizational capabilities
  • Application processing
  • Leasing and sales

Languages

Spanish
Native or Bilingual

Timeline

Leasing Consultant

IMT Residential
07.2012 - 08.2015

Bachelor Of Nursing - Nursing

Stanbridge University

High School Diploma -

Esteban Torres Highs School

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Sophia Chavez