Sophia Chhen
Jenkintown,PA
Summary
Results-driven logistics professional with extensive experience at Mode Transportation, adept at optimizing delivery schedules and ensuring compliance with transportation regulations. Proven ability to enhance service efficiency through effective teamwork and negotiation skills, while consistently meeting deadlines and improving operational workflows.
Overview
17
17
years of professional experience
Work History
INTERNATIONAL TRAFFIC COORDINATOR
Mode Transportation
160 NEW BRITAIN BLVD
12.2024 - Current
- Coordinated daily freight movements to optimize delivery schedules and reduce delays.
- Managed shipment documentation ensuring compliance with regulatory requirements and company standards.
- Utilized transportation management systems to track shipments and enhance visibility across logistics operations.
- Collaborated with carriers to negotiate rates and improve overall service efficiency.
Customs Entry Writer
GREEN MANALISHI
160 NEW BRITAIN BLVD
04.2019 - 11.2024
- Prepared and submitted accurate customs documentation to ensure compliance with regulations.
- Coordinated with shipping and logistics teams to streamline import/export processes.
- Analyzed customs data to identify trends and optimize entry workflows.
- Streamlined customs clearance processes by implementing efficient documentation methods, resulting in reduced processing times.
- Collaborated with internal teams to ensure compliance with US customs regulations, minimizing risk of penalties and fines.
- Resolved issues related to missing or incomplete documentation swiftly, minimizing disruption to both clients and logistics partners involved in the import process.
Import Coordinator
DB Schenker
PHILADELPHIA, PA
01.2014 - 04.2019
- Coordinated import documentation, ensuring compliance with regulations and timely customs clearance.
- Managed relationships with freight forwarders to optimize shipping schedules and reduce delays.
- Resolved invoice discrepancies efficiently, ensuring accurate financial records and prompt payment to suppliers.
- Managed the resolution of customs-related issues, liaising with government agencies to ensure timely release of shipments.
- Ensured timely delivery of imported goods by closely monitoring shipment statuses and addressing potential issues promptly.
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
ENTRY LEVEL IMPORT COORDINATOR
ROBERT HALF / DB SCHENKER INC.
PHILADLEPHIA, PA
08.2013 - 01.2014
- Coordinated import logistics, ensuring compliance with customs regulations and company policies.
- Updated and maintained manuals and adhered to governmental regulations that affected product import.
- Managed documentation for international shipments, reducing processing errors and delays.
- Collaborated with vendors to schedule transportation and optimize delivery timelines.
- Developed tracking reports, which alleviated customer calls and boosted time savings.
- Confirmed accurate freight duties and bills of lading for shipments by collaborating with customs brokers.
- Coordinated shipments of product from country of origin to final destination by both air and land transport.
Medical Assistant
DR. STOLTS AND HAHN MEDICAL ASSOCIATES - PINNACLE PHYSICIANS
FEASTERVILLE-TREVOSE, PA
12.2012 - 08.2013
- Assisted physicians with patient examinations and procedures to ensure high-quality care.
- Managed patient records using electronic health record (EHR) systems, ensuring accuracy and confidentiality.
- Educated patients on treatment plans, medications, and preventive care measures to enhance understanding.
- Coordinated scheduling of patient appointments, optimizing clinic workflow and reducing wait times.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Data Entry Processor
Reed Technology & Information Services Inc, RTIS
HORSHAM, PA
02.2009 - 11.2010
- Processed high volumes of data with accuracy and attention to detail.
- Utilized advanced data entry software to streamline workflows and enhance efficiency.
- Maintained data integrity by performing regular audits and quality checks.
- Collaborated with cross-functional teams to resolve discrepancies in data records.
- Completed data entry tasks with accuracy and efficiency.
- Obtained scanned records and uploaded into database.
- Sorted documents and maintained organized filing process.
Education
GED -
DISTRIC 1199C TRAINING AND UPGRADING FUND
PHILADELPHIA, PA06-2009
Diploma - MEDICAL ASSISTANCE
BRIGHTWOOD CAREER INSTITUE OF PHILADELPHIA
FRANKLIN MILLS, PA12-2012
Skills
- Transportation regulations
- Logistics management
- Deadline adherence
- Teamwork and collaboration
- Customer service
Timeline
INTERNATIONAL TRAFFIC COORDINATOR
Mode Transportation
12.2024 - Current
Customs Entry Writer
GREEN MANALISHI
04.2019 - 11.2024
Import Coordinator
DB Schenker
01.2014 - 04.2019
ENTRY LEVEL IMPORT COORDINATOR
ROBERT HALF / DB SCHENKER INC.
08.2013 - 01.2014
Medical Assistant
DR. STOLTS AND HAHN MEDICAL ASSOCIATES - PINNACLE PHYSICIANS
12.2012 - 08.2013
Data Entry Processor
Reed Technology & Information Services Inc, RTIS
02.2009 - 11.2010
Diploma - MEDICAL ASSISTANCE
BRIGHTWOOD CAREER INSTITUE OF PHILADELPHIA
GED -
DISTRIC 1199C TRAINING AND UPGRADING FUND