Hi, I’m
Sophia Cignarella
Jackson,NJ
Summary
Developed customer service and sales skills in fast-paced retail environment, looking to transition into new field. Specialized in providing positive shopping experience and maintaining organized and visually appealing product displays. Committed to leveraging strong communication and problem-solving abilities to excel in new professional challenge.
Overview
3
years of professional experience
Work History
Jersey Smokes
Lounge Assistant
05.2024 - Current
Job overview
- Improved overall lounge atmosphere by maintaining appropriate lighting levels and adjusting background music as needed.
- Provided personalized recommendations to customers, ensuring satisfaction and product knowledge
- Maintained a clean and welcoming lounge environment
- Cultivated strong rapport with repeat clientele and upheld brand reputation
Target
Sales Floor Associate
09.2024 - 12.2024
Job overview
- I assisted customers in locating products, ensuring a positive in-store experience.
- Restocked merchandise efficiently while maintaining visual standards.
- Collaborated with team members to resolve customer inquiries and improve workflow.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Four Boys Ice Cream
Team Member
12.2021 - 07.2023
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Delivered high-quality customer service in a fast-paced environment
- Managed multiple tasks while maintaining accuracy and professionalism
- Handled transactions and addressed customer concerns effectively
Education
Marist CollegePoughkeepsie, NY
Bachelor of Science from Criminal Justice
05-2027
Skills
- Health and safety compliance
- Conflict resolution and de-escalation
- Initiative and proactivity
- Professionalism and poise
- Sales experience
- Teamwork
- Customer service
Timeline
Sales Floor Associate
Target
09.2024 - 12.2024
Lounge Assistant
Jersey Smokes
05.2024 - Current
Team Member
Four Boys Ice Cream
12.2021 - 07.2023
Marist College
Bachelor of Science from Criminal Justice
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