Sophia D'Alessandro
Jacksonville
Summary
Compassionate and highly skilled Emergency Department Registered Nurse with extensive experience providing rapid, patient-centered care in high-acuity settings. Proficient in crisis intervention, trauma-informed care, and interdisciplinary collaboration to ensure safe and effective outcomes for diverse patient populations. Strong background in assessing complex medical and behavioral health presentations, with particular interest in psychiatric emergencies and substance use disorders.
Anticipated graduation in May 2026 with a Master of Science in Nursing as a Psychiatric-Mental Health Nurse Practitioner (PMHNP). Committed to bridging emergency and psychiatric care through comprehensive assessment, evidence-based practice, and empathetic communication to improve patient outcomes across the continuum of care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Nurse, Emergency Department
Baptist Medical Center
Jacksonville, FL
02.2022 - Current
- Administered emergency care to patients with acute conditions, ensuring timely interventions.
- Collaborated with interdisciplinary teams to develop and implement patient care plans.
- Monitored vital signs and assessed patient conditions to detect changes in status.
- Educated patients and families on treatment options and post-discharge care instructions.
Summer Camp Counselor
North Florida School of Special Education
Jacksonville, FL
06.2020 - 08.2023
- Supervised daily activities, ensuring safety and engagement for all campers.
- Developed and implemented recreational programs tailored to individual camper needs.
- Collaborated with educators to support academic and social development of students.
- Mentored junior counselors, fostering a positive team environment and effective communication.
Pharmacy Technician
Publix Pharmacy
Jacksonville, FL
08.2019 - 06.2023
- Filled prescriptions accurately and efficiently to meet customer needs.
- Assisted pharmacists in medication management and patient consultations.
- Maintained inventory levels through regular stock assessments and reordering processes.
- Educated customers on proper medication usage and potential side effects.
Substitute Teacher
North Florida School of Special Education
Jacksonville, FL
09.2021 - 01.2022
- Delivered individualized instruction tailored to students' unique learning needs.
- Implemented lesson plans and adapted materials to enhance student engagement.
- Fostered a positive classroom environment promoting student participation and collaboration.
- Collaborated with special education staff to support diverse learning strategies.
Cashier
Publix Super Markets Inc
Jacksonville, FL
01.2017 - 08.2019
- Processed customer transactions efficiently and accurately, ensuring a smooth checkout experience.
- Assisted customers with product inquiries, promoting a high level of service and satisfaction.
- Managed cash register operations, balancing cash drawers at the end of each shift.
- Maintained cleanliness and organization of checkout areas to enhance store appearance.
Restaurant Waiter
Tijuana Flats
Jacksonville, FL
11.2017 - 12.2018
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to maintain food quality and presentation standards.
- Trained new team members on menu items, service protocols, and restaurant policies.
Ice Cream Server
Rita's Ice
Jacksonville, FL
06.2017 - 09.2017
- Delivered exceptional customer service by efficiently preparing and serving a variety of frozen treats.
- Maintained cleanliness and organization of serving area, ensuring compliance with health and safety standards.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Managed inventory levels, restocking supplies to ensure seamless operation during peak hours.
Summer Camp Counselor
University of North Florida
Jacksonville, FL
06.2013 - 08.2017
- Facilitated group activities that promoted teamwork, cooperation, and leadership skills among campers.
- Evaluated camper progress and provided feedback to parents and staff on development goals.
- Organized special events, enhancing camp experience through creative planning and execution.
- Trained staff on best practices for working with individuals with diverse learning needs.
Patient Sitter
Brookedale Senior Living
Jacksonville, FL
09.2016 - 01.2017
- Monitored patient well-being to ensure comfort and safety in daily activities.
- Assisted nursing staff with patient care, fostering a supportive environment for residents.
- Communicated effectively with healthcare team regarding patient needs and changes in condition.
- Maintained cleanliness and organization in patient areas to promote a healthy living space.
Education
Master of Science - Psych Mental Health Nurse Practitioner
Jacksonville University
Jacksonville, FL05-2026
Bachelor of Science - Nursing
Jacksonville University
Jacksonville, FL11-2021
Associate of Arts - Nursing
Florida State College
Jacksonville, FL05-2018
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Patient and family advocacy
- Professional bedside manner
- Electronic health record systems
- Comprehensive psychiatric assessment across the lifespan
- Differential diagnosis of psychiatric vs medical conditions
- DSM-5-TR diagnostic formulation
- Psychopharmacology and medication management
- Monitoring therapeutic response and side effects
- Suicide risk assessment and safety planning
- Crisis intervention and de-escalation
- Substance use disorder assessment and treatment planning
- Trauma-informed care
Websites
Accomplishments
Daisy Nomination July 2024
Certification
· Registered Nurse (Florida), 04/01/27
· Basic Life Support (BLS), 12/01/27
· Advanced Cardiovascular Life Support (ACLS), 12/01/27
· Pediatric Advanced Life Support (PALS), 12/01/27
· Crisis Prevention Institute (CPI), 12/01/26
Timeline
Registered Nurse, Emergency Department
Baptist Medical Center
02.2022 - Current
Substitute Teacher
North Florida School of Special Education
09.2021 - 01.2022
Summer Camp Counselor
North Florida School of Special Education
06.2020 - 08.2023
Pharmacy Technician
Publix Pharmacy
08.2019 - 06.2023
Restaurant Waiter
Tijuana Flats
11.2017 - 12.2018
Ice Cream Server
Rita's Ice
06.2017 - 09.2017
Cashier
Publix Super Markets Inc
01.2017 - 08.2019
Patient Sitter
Brookedale Senior Living
09.2016 - 01.2017
Summer Camp Counselor
University of North Florida
06.2013 - 08.2017
Master of Science - Psych Mental Health Nurse Practitioner
Jacksonville University
Bachelor of Science - Nursing
Jacksonville University
Associate of Arts - Nursing
Florida State College
Daisy Nomination
I was nominated for a DAISY Award for providing exceptional, compassionate care to my patient throughout her entire stay. I made it a priority to ensure she fully understood every procedure and plan of care by clearly explaining each step and answering all of her questions thoroughly. I consistently addressed her concerns with empathy and patience, taking the time to truly listen and provide reassurance when she felt anxious or uncertain.
My goal was to make her feel safe, supported, and valued—not just as a patient, but as a person. By building trust and maintaining open communication, she felt cared for like family. Being nominated reflects my commitment to delivering patient-centered care that combines clinical excellence with genuine compassion.