Sophia Dao
Sparks,NV
Summary
Ambitious college student with background in healthcare, childcare education, nannying, and customer service. Has hands-on experience in a hospital setting as a Certified Clinical Medical Assistant. Specialized in Pediatrics. Devoted team player focused on promoting health and problem solving. Committed to learning and helping others, as well as oneself, in order to reach maximum potential.
Overview
4
4
years of professional experience
Work History
Medical Assistant (Pediatric + Family)
Community Health Alliance
Reno, NV
10.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed vision and hearing tests on children
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Nanny
Lifetime of Love Nannies
Reno, NV
11.2023 - Current
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Transported children to school, extracurricular activities, and appointments when needed.
- Provided a safe environment for the children through supervision and guidance of their activities.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Instructed the children in proper behavior, manners, health habits.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
Mental Health Technician
Willow Springs Center
Reno, NV
05.2022 - 06.2023
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Engaged clients in therapeutic groups to promote coping skills, education and life skills.
- Documented patient interactions in compliance with HIPAA requirements.
- Tracked client movement on and off unit by documenting times and destinations.
Preschool Teacher
Small Wonders Preschool & Child Care Center
Sparks, NV
09.2020 - 05.2023
- Implementing hands-on, play-based strategies for experiential learning.
- Controlling classroom environments with clearly outlined rules and positive reinforcement techniques.
- Developing professional relationships with parents, teachers, directors and therapists.
- Encouraging children to be understanding of others, show good manners and instructed in other social development behaviors.
- Establishing indoor and outdoor safe play environments for toddler-age children.
- Identifying children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Collaborating with colleagues and co-workers on developing new classroom projects and monthly themes.
Daycare Worker
Roots And Wings Learning Center
Sparks, NV
02.2020 - 09.2020
- Enforced rules to teach good manners and maintain safe environment.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Secured indoor and outdoor premises to protect children.
- Read aloud and played alphabet games to encourage early literacy.
- Balanced schedules to promote optimal rest, play and educational periods.
- Introduced learning activities and imaginative play to teach children to explore.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
Front Desk Receptionist
Jam On It
Reno, NV
06.2023 - 08.2023
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Explained policies and procedures to visitors.
Education
Bachelor of Science - Psychology
University of Nevada - Reno
Reno, NV01-2024
High School Diploma -
Edward C Reed High School
Sparks, NV06.2020
Certified - Clinical Medical Assistance
Truckee Meadows Community College
Reno, NV12.2022
Skills
- CPR/First-aid Certified
- Certified Clinical Medical Assistant
- Communicating with Parents, Teachers, and Customers
- Strategic Decision-Making
- Calm Under Pressure
- Creative Thinking
- Professional Babysitter
- Transactions and Cash Handling
- Attention to Detail
- Data Entry
- Photoshop, Microsoft Excel, Word, and SPSS Proficiency
- Quality Control
- Early Education
- Creative and Quick Thinking
- Organizing and Distributing Materials
- Technologically Savvy
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
French
Limited
Spanish
Limited
Hobbies
- Proficient in GarageBand, Adobe Photoshop and Premiere Pro
- Singer/songwriter
- Modeling
- Freelance artist
- Volunteering in helping the community
Timeline
Nanny
Lifetime of Love Nannies
11.2023 - Current
Medical Assistant (Pediatric + Family)
Community Health Alliance
10.2023 - Current
Front Desk Receptionist
Jam On It
06.2023 - 08.2023
Mental Health Technician
Willow Springs Center
05.2022 - 06.2023
Preschool Teacher
Small Wonders Preschool & Child Care Center
09.2020 - 05.2023
Daycare Worker
Roots And Wings Learning Center
02.2020 - 09.2020
Bachelor of Science - Psychology
University of Nevada - Reno
High School Diploma -
Edward C Reed High School
Certified - Clinical Medical Assistance
Truckee Meadows Community College
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