Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Defay

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.

Overview

4
4
years of professional experience

Work History

Kitchen Assistant

The Egg
01.2023 - 06.2023
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Managed time to juggle multiple tasks simultaneously with ease.

Claude's White Glove Cleaning Service

Jean C
01.2019 - 05.2023
  • Provided coaching and mentoring to employees.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Established and maintained quality control standards.
  • Analyzed and evaluated training effectiveness and program outcomes.


Intern

The Taproom & Grill
01.2020 - 03.2020
  • Analyzed problems and worked with teams to develop solutions.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Volunteer

Junior Achievement
12.2019 - 12.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Education

High School Diploma -

Patchogue-Medford High School
Medford, NY
06.2021

Vocational Certificate - Culinary Arts

Edward J Milliken Tech Center
Oakdale, NY
06.2022

Bachelors of Culinary/Business -

Culinary Institute of America
Hyde Park, NY

Skills

  • Business Management Principles
  • Safety Procedures
  • Servsafe Manager
  • Calm and Pleasant Demeanor
  • Facilities Planning
  • Respectful and Compassionate

Timeline

Kitchen Assistant

The Egg
01.2023 - 06.2023

Intern

The Taproom & Grill
01.2020 - 03.2020

Volunteer

Junior Achievement
12.2019 - 12.2019

Claude's White Glove Cleaning Service

Jean C
01.2019 - 05.2023

High School Diploma -

Patchogue-Medford High School

Vocational Certificate - Culinary Arts

Edward J Milliken Tech Center

Bachelors of Culinary/Business -

Culinary Institute of America

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Sophia Defay