Summary
Overview
Work History
Education
Certification
Timeline
Generic

SOPHIA DEJESUS

NEW YORK,NY

Summary

Highly motivated individual with a passion for delivering excellent customer service. Skilled in problem-solving, active listening, and communication .Enjoy working with community members, leaders and the public. Seeking an opportunity to improve the health and wellness of people and their communities. Diligent, capable, hardworking, and detail-oriented individual with customer service experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

After-School Tutor

DANELLY FERNANEZ
BRONX, NY
01.2024 - 05.2024
  • Assisted student in understanding and mastering course material by providing one-on-one instruction.
  • Utilized creative teaching methods such as games or role-playing activities to reinforce concepts.
  • Monitored and recorded students' progress, providing detailed reports to parents.
  • Organized activities to engage student in collaborative learning experiences.

Intern/Caregiver

Isabella Geriatric Center
NEW YORK, NY
05.2023 - 08.2023
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Helped patients with transportation to and from medical appointments.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Delivered food trays to patients in hospitals or residents in nursing homes.

Front Desk Medical Receptionist

Southern Wellcare Medical
BRONX, NY
07.2022 - 09.2022
  • Welcomed patients and visitors politely and professionally, maintaining outstanding
    service.
  • Verified patients' insurance coverage and followed up on missing and incorrect information to help streamline billing.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Checked-in patients or visitors upon arrival at the reception area.

Education

High School Diploma -

City College Academy Of The Arts
NEW YORK, NY
06-2026

Certification

AMERICAN RED CROSS

Life Guard Certification CPR/AED First Aid

Timeline

After-School Tutor

DANELLY FERNANEZ
01.2024 - 05.2024

Intern/Caregiver

Isabella Geriatric Center
05.2023 - 08.2023

Front Desk Medical Receptionist

Southern Wellcare Medical
07.2022 - 09.2022

High School Diploma -

City College Academy Of The Arts

AMERICAN RED CROSS

Life Guard Certification CPR/AED First Aid

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