Summary
Work History
Education
Skills
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Sophia Dumett

Sophia Dumett

Miami,FL

Summary

Highly-motivated Assistant Manager with desire to take on new challenges. Strong work ethic, and exceptional interpersonal skills. Forward-thinking with track record of elevating customer service standards. Expert in staff training, with keen problem-solving abilities and a proven adaptability in fast-paced environments, delivering results with meticulous attention to details.

Work History

Wellness Assistant Manager

NFC Management
Miami, FL
02.2023 - Current
  • Provided administrative support for the General Manager, including scheduling appointments, organizing meetings and maintenance.
  • Ensuring the highest level of guests satisfaction are attained; using the ability to lead and motivate staff to achieve goals and exceed guest expectations.
  • Delivered training sessions on stress management techniques and healthy lifestyle habits.

Assistant Restaurant Manager

Lekka Burger
New York, NY
01.2022 - 12.2022
  • Oversee the day-to-day operations of the restaurant ensuring smooth and efficient service. Prepare beverages, serve, make reservations, charge, pickup orders; answer questions and assist customers when necessary.
  • Managed cash register operations including deposits and reconciling discrepancies. Calculated inventory and ordered appropriate supplies to meet expected demands.
  • Ensured that all customer orders were fulfilled accurately and efficiently.

Store Supervisor

Dean & DeLuca
New York, NY
11.2017 - 03.2020
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Education

Bachelor of Arts - Fine Arts

Santa Monica College
Santa Monica, CA
06-2008

Skills

  • Customer Service enthusiastic
  • Delivers results under tight deadlines
  • Consistent punctuality and reliability
  • Leadership
  • Sales experience
  • Actual verbal and written communication
  • Multitasking
  • Trilingual - English, Portuguese, Spanish

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Sophia Dumett