Sophia Faraci
Virginia Beach,VA
Summary
Authorized to work for any U.S. employer.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Result focused person and dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handle questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Dedicated Pet Sitter with advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care.
Overview
7
7
years of professional experience
Work History
Sailor
U.S. Navy
Norfolk, VA
07.2020 - 11.2022
- Steer ships under direction of commanders or navigating officers or direct helmsman to steer, following designated courses
- Cleaned lifesaving equipment to keep it in active service and ready for emergency and crisis situations.
- Handle lines to moor vessels to wharves, to tie up vessels to other vessels, or to rig towing lines
- Stand watch in ships bows or bridge wings to look for obstructions in a ship's path or to locate navigational aids, such as buoys or lighthouses
- Load or unload materials from vessels
- Paint or varnish decks, superstructures, lifeboats, or sides of ships
- Displayed leadership in accomplishing assignments and learning new skills
- Performed lowering, raising and cleaning of ship's anchor.
DoorDash Delivery Driver
DoorDash
Norfolk, VA
01.2018 - 12.2019
- Completed over 200 on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with regular customers.
Food Server
Hy-Vee, Inc
Lincoln, NE
01.2017 - 12.2018
- Place food servings on plates or trays according to orders or special instructions
- Maintained order and cleanliness of work areas to confirm with health codes
- Received over 200 food orders from individuals and explained offerings
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Retail Sales Associate
Nike Factory Outlet
Norfolk, VA
09.2022 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Helped over 1,000 customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Issued receipts and processed refunds, credits or exchanges.
Dog Sitter
Rover.com
Virginia Beach, VA
11.2021 - Current
- Followed pet care instructions, dietary needs and medication regimens.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Greeted over 200 pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
Education
Bachelor of Science - Sports And Health
American Military University
West Virginia12.2024
High school diploma -
Lincoln Lutheran
Lincoln, NE05.2020
Skills
- Leadership
- Military Experience
- Computer skills
- Customer service (6 years)
- Typing (6 years)
- Administrative Experience
- Management
- Data Entry
- Fluent in Spanish
- CPR/First Aid
- Typing — Highly Proficient
- Tendency to be reliable, dependable, and act with integrity at work
- Merchandise Receiving and Handling
- Computer Proficiency and Microsoft Office
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Sales Associate
Nike Factory Outlet
09.2022 - Current
Dog Sitter
Rover.com
11.2021 - Current
Sailor
U.S. Navy
07.2020 - 11.2022
DoorDash Delivery Driver
DoorDash
01.2018 - 12.2019
Food Server
Hy-Vee, Inc
01.2017 - 12.2018
Bachelor of Science - Sports And Health
American Military University
High school diploma -
Lincoln Lutheran