Summary
Overview
Work History
Education
Languages
Volunteer Experience
Contact Profile - Skills
Timeline
Generic

Sophia Fernandez

Miami

Summary

  • High-performing Sales Associate and Customer service with 3+ years of experience in retail environments.
  • Known for exceptional communication and building lasting customer relationships, resulting in high retention and positive feedback.
  • Proven track record in elevating sales and implementing a positive environment to have people feel comfortable and strive.

Overview

3
3
years of professional experience

Work History

05.2023 - Current
  • Sensory Fitness Client Services and sales Listening to client needs as well as actively reaching out to them and keeping track on their progress along with any concerns they may have
  • Conducted tours of facility for visitors answering questions and promoting memberships
  • Comfortable with quickly setting up and taking down a range of fitness and sports equipment
  • Worked with management scheduling classes lectures and programs
  • Efficient multi-tasker with solid written and verbal communication skill
  • Monitoring facility resolving issues or informing supervisors about issues.

Sales Associate

Ulta Beauty
04.2021 - 05.2022
  • High-performing Sales Associate and Customer service with 3+ years of experience in retail environments
  • Known for exceptional communication and building lasting customer relationships, resulting in high retention and positive feedback
  • Proven track record in elevating sales and implementing a positive environment to have people feel comfortable and strive
  • Natural-born leader and problem-solver with success in team management.

Education

Bachelors - Psychology

Florida International University
Miami, FL

Associate's - Psychology

Miami Dade College
Miami, FL
01.2021

Languages

English
Spanish

Volunteer Experience

  • Special Olympics, 2016 - 2020
  • Pet Adoptions, 2016 - 2020
  • American Red Cross, 2016 - 2020
  • Relay for Life, 2016 - 2020

Contact Profile - Skills

  • Team Leadership
  • Proficient in Microsoft Office
  • Customer Service
  • Store Merchandising and Inventory
  • Employee Recruiting, Hiring and Training
  • Interpersonal communications and active listening
  • Empathetic & Cultural competence
  • Project management skills

Timeline

05.2023 - Current

Sales Associate

Ulta Beauty
04.2021 - 05.2022

Bachelors - Psychology

Florida International University

Associate's - Psychology

Miami Dade College

Similar Profiles

CREATE PROFILE
Sophia Fernandez