Sophia Fischer
Cincinnati,OH
Summary
Dynamic Care Manager with extensive experience at Greater Cincinnati Behavioral Mental Health Services, excelling in care planning and patient advocacy. Proven ability to develop tailored treatment plans and foster strong client relationships through empathetic communication. Skilled in clinical documentation and crisis intervention, ensuring optimal outcomes for diverse patient needs.
Overview
9
9
years of professional experience
Work History
Care Manager
Greater Cincinnati Behavioral Mental Health Services
05.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Assessed clients and developed plans to meet needs.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
Receptionist
McCluskey Chevrolet
04.2016 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
Bachelor of Science - Psychology
University of Cincinnati
Cincinnati, OH12-2023
Skills
- Care planning
- Clinical documentation
- Service coordination
- Medication reviews
- Patient education
- Referral management
- Patient advocacy
- Risk management
Timeline
Care Manager
Greater Cincinnati Behavioral Mental Health Services
05.2024 - Current
Receptionist
McCluskey Chevrolet
04.2016 - 04.2024
Bachelor of Science - Psychology
University of Cincinnati
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