Summary
Overview
Work History
Skills
Timeline
Generic

Sophia Foehr

Saginaw,MI

Summary

A hardworking and reliable woman going above and beyond to support the team and serve customers. Trained in multiple fields with a substantial amount of customer service experience and offering top-notch customer support. Motivated to continue to always learn and grow as a professional in any field of work I am in.

Overview

10
10
years of professional experience

Work History

Boutique Manager

Makse Boutique
01.2020 - Current
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

Office Manager

Whitefish Lodge
12.2018 - 12.2021
  • Maintained computer and physical filing systems.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Evaluated employee records, payroll, productivity, and submitted evaluation reports.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.

Personal Assistant

Private Home
01.2021 - 07.2023
  • Kept detailed track of household and maintenance inventory and schedules.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Cared for client's children and drove them to all activities.

Private Nanny

Private Home
10.2016 - 12.2020
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized different types of activities to enhance physical and intellectual development.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Receptionist

Caledonia Hair Company
10.2014 - 10.2016
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.

Skills

  • Dedicated Team Player
  • Reliable, Dependable, & Flexible
  • Exceptional Communication Skills
  • Excellent Multi-Tasker
  • Customer & Detail Orientated
  • Organized

Timeline

Personal Assistant

Private Home
01.2021 - 07.2023

Boutique Manager

Makse Boutique
01.2020 - Current

Office Manager

Whitefish Lodge
12.2018 - 12.2021

Private Nanny

Private Home
10.2016 - 12.2020

Receptionist

Caledonia Hair Company
10.2014 - 10.2016

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Sophia Foehr