Sophia Frosztt

• Reported suspicious activities and persons to law enforcement.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Conducted regular patrols of key areas to spot and control security concerns.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
• Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
• Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Reported suspicious activities and persons to law enforcement.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Conducted regular patrols of key areas to spot and control security concerns.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.

• Maintained order and cleanliness of work areas to conform with health codes.
• Acquired new skills to support team and further accommodate customer needs.
• Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
• Received food orders from individuals and explained offerings.
• Followed recipes and customer requests to prepare high-quality, delicious meals.
• Monitored inventory to keep adequate stock of food items and supplies.
• Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
• Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
• Coordinated guest relations to boost satisfaction and brand loyalty.
• Sought out and implemented methods to improve food service and team performance.
• Adjusted cooking methods and ingredients to accommodate dietary restrictions and food allergies.

• Assisted customers by answering questions and fulfilling requests.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Maintained a clean and organized store environment, contributing to a positive customer experience.
• Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor wellstocked.
• Participated in regular training sessions to stay current on new products and retail best practices.
• Participated in storewide sales events, helping to drive revenue growth and achieve store objectives.
• Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
• Built rapport with customers through active listening skills, leading to strong relationships and return visits.
• Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Operated POS terminals and cash drawer balancing.

• Helped customers find specific products, answered questions and offered product advice.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Built and maintained relationships with peers and upper management to drive team success.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Built trusting relationships with customers by making personal connections.
• Answered incoming telephone calls to provide store, products, and services information.
• Worked with fellow sales team members to achieve group targets.
• Answered customer questions, shared product knowledge and researched pricing and availability.
• Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
• Stayed up to date on company products and services to support sales objectives.
• Conferred with customers to understand needs, recommend products and solve after-sale issues.
• Suggested products and services to match customers' stated needs and preferences.
• Listened to customers to understand needs and refer to optimal services.
• Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.
• Greeted incoming customers and provided expert sales and service to drive revenue.
• Contacted new and existing customers to outline benefits of products.
• Kept accurate and detailed client records comprised of demographics, client contacts and follow-ups.

• Maintained order and cleanliness of work areas to conform with health codes.
• Enforced staff performance and service standards to deliver consistent and positive customer experiences.
• Acquired new skills to support team and further accommodate customer needs.
• Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
• Received food orders from individuals and explained offerings.
• Followed recipes and customer requests to prepare high-quality, delicious meals.
• Enhanced food quality by monitoring shipments, preparation and food handling.
• Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
• Coordinated guest relations to boost satisfaction and brand loyalty.
• Sought out and implemented methods to improve food service and team performance.
• Adjusted cooking methods and ingredients to accommodate dietary restrictions and food allergies.

• Enforced staff performance and service standards to deliver consistent and positive customer experiences.
• Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
• Enhanced food quality by monitoring shipments, preparation and food handling.
• Controlled portion sizes and garnishing to optimize cost controls.
• Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
• Coordinated guest relations to boost satisfaction and brand loyalty.
• Sought out and implemented methods to improve food service and team performance.
• Maintained order and cleanliness of work areas to conform with health codes.
• Acquired new skills to support team and further accommodate customer needs.
• Gathered ingredients and cleaned and cut food items to prep recipes.
• Received food orders from individuals and explained offerings.
• Stored perishable food items in freezer or refrigerator to protect from spoilage.
• Followed recipes and customer requests to prepare high-quality, delicious meals.
• Complied with company service standards and adhered to inventory and cash control procedures.
• Monitored inventory to keep adequate stock of food items and supplies.
• Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
• Adjusted cooking methods and ingredients to accommodate dietary restrictions and food allergies.

Prepared drinks and ice cream based on specific orders with unique ingredients. Assisted Wil distributing completed orders

• Maintained consistent quality and high accuracy when preparing identical dishes every day.
• Enforced proper sanitation practices to prevent spoiling or contamination of foods.
• Replenished food items from inventory and rotated ingredients.
• Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
• Modified standard recipes to address customer requests for substitutions or allergen concerns.
• Prepared garnishes for later use in meal production.
• Developed recipes to meet consumer tastes, nutritional needs and budgetary considerations.
• Streamlined food preparation and presentation tasks and recommended changes to boost cost savings.
• Coordinated orders to expedite food from kitchen according to cook time and delivery time.
• Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
• Maintained clean and orderly appearance throughout kitchen and dining area.
• Made meals in accordance with company standards and requirements.
• Adhered to regulatory standards regarding safe and sanitary food prep.
• Executed proper techniques when preparing menu item ingredients.
• Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.