Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Sophia Gallardo

Ontario,CA

Summary

Dynamic leader with extensive experience at Balda C Brewer, adept in manufacturing management and fostering team development. Leveraged effective communication and forklift safety expertise to enhance production efficiency and ensure GMP compliance. Achieved significant process improvements, contributing to a notable increase in on-time customer shipments. Skilled Production Assistant Manager with background in overseeing day-to-day operations, coordinating production schedules, and maintaining workplace safety standards. Demonstrates strong leadership skills, problem-solving abilities, and knowledge of lean manufacturing principles. Proven track record in improving operational efficiency, reducing production costs, and enhancing product quality within fast-paced manufacturing environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Production Assistant Manager

Balda C Brewer
Ontario, CA
12.2022 - 09.2024
  • Coordinated production scheduling and resource allocation to ensure timely completion of projects.
  • Monitored and evaluated team performance, identified areas for improvement and implemented corrective actions.
  • Ensured compliance with safety regulations and quality standards in the manufacturing process.
  • Analyzed production data to identify trends, recommend solutions and implement process improvements.
  • Resolved operational issues through effective problem-solving techniques while ensuring minimal disruption to workflow.
  • Provided training to staff on new equipment or processes when necessary to maintain efficiency.
  • Implemented cost control measures such as waste reduction initiatives to maximize profitability.
  • Conducted regular meetings with team members to discuss progress on projects and address any concerns or issues that arise.
  • Participated in cross-functional teams to identify opportunities for process optimization within the organization.
  • Reviewed customer requirements prior to production start-up in order to ensure accuracy of product specifications.
  • Ensured adherence to all applicable laws, policies and procedures related to production operations.
  • Performed root cause analysis of defective products or components during post-production inspections.
  • Coordinated production requirements with material handling and staffing functions.
  • Established and updated production schedules to meet changing demands.
  • Reviewed individual employee performance to correct issues and enhance productivity.
  • Planned production operations while establishing priorities and sequences for manufacturing processes.
  • Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
  • Scheduled staff work assignments, rotations and overtime.
  • Monitored staff training and output to meet compliance, productivity and revenue goals.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Coached and mentored employees to develop and enhance career skills.
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
  • Provided input for performance reviews and identified areas for additional improvement.
  • Developed and implemented significant process improvements to enhance department quality and throughput.
  • Documented batch records for manufacturing process and product history recordkeeping.
  • Supported audit reviews and initiated corrective actions.
  • Created SOPs and documented system, planning criteria and procedures.
  • Supervised production schedules, production quality and on-time delivery.
  • Improved efficiency by minimizing downtime.
  • Met or exceeded target for on-time customer shipments.

Delivery Driver

Amazon Flex
Corona, CA
01.2021 - 12.2022
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Utilized GPS and maps for efficient route planning.

Personal Vehicle Driver

UPS
Ontario, CA
09.2020 - 12.2020
  • Assisted in loading and unloading of goods to be transported.
  • Maintained vehicle cleanliness and ensured it was kept in good condition.
  • Followed specific routes and adhered to traffic laws while driving.
  • Recorded delivery information such as items delivered, destinations, mileage.
  • Provided customer service by assisting customers with their inquiries or requests.
  • Communicated regularly with dispatchers regarding any changes in route or schedule.
  • Served as a representative of the company providing courteous customer service at all times.
  • Adhered to assigned schedules for pickups and deliveries ensuring that deadlines were met.
  • Coordinated with other drivers to ensure efficient use of resources.
  • Monitored loads to ensure they remain secure throughout transit.
  • Provided assistance in loading and unloading cargo when needed.
  • Documented daily mileage, gas, and other data.
  • Secured merchandise, avoiding damage during transportation.
  • Delivered goods and services to customers on time and in excellent condition.
  • Achieved consistently high customer scores due to exceptional service.
  • Utilized GPS and maps for efficient route planning.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.

Production Supervisor

Balda C. Brewer
Ontario, CA
08.2018 - 09.2020
  • Enforce safety
  • Direct and coordinate the activities of operators engaged in the production or processing of goods
  • Confer with other supervisors to coordinate operations and activities within or between departments
  • Plan and establish work schedules, assignments, and production sequences to meet production goals
  • Inspect materials, products, or equipment to detect defects or malfunctions
  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers
  • Keep records of employees' attendance and hours worked
  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs
  • Set up and adjust machines and equipment
  • Complete production reports to communicate team production level to management
  • Determine work assignments and procedures
  • Supervise assemblers and train employees on job procedures
  • Operate machinery and heavy equipment, such as forklifts
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials
  • Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter
  • Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas

Warehouse Clerk

Balda C. Brewer
Ontario, CA
04.2017 - 08.2018
  • Load and unload products from trailers using a forklift
  • Transport products to and from warehouse using forklift and/or pallet jacks
  • Clean work areas
  • Assisted coworkers in performing their duties direction and assistance
  • Inform supervisors of equipment malfunctions that need to be addressed
  • Collect samples of materials or products, checking them to ensure conformance to specifications or sending them to laboratories for analysis
  • Treat coworkers with respect, listen carefully and take time to understand priorities
  • Work as a team
  • Assist production until daily schedule is complete

Production Operator

Balda C. Brewer
Ontario, CA
02.2015 - 04.2017
  • Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment
  • Determine proper storage methods, identification, and stock location based on turnover and physical capabilities of facilities
  • Dispose of damaged or defective items, or return them to vendors
  • Prepare and maintain records and reports of inventories, shortages, shipments and goods used or issued
  • Issue or distribute materials, products, parts, and supplies to coworkers, based on information from incoming requisitions

Coach Operator

First Transit
Pomona, CA
06.2014 - 02.2015
  • Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride
  • Park vehicles at loading areas so that passengers can board
  • Advise passengers to be seated and orderly while on vehicles
  • Inspect vehicles, and check gas, oil, and water levels prior to departure
  • Assist passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes
  • Handle passenger emergencies or disruptions
  • Collect tickets or cash fares from passengers
  • Regulate heating, lighting, and ventilating systems for passenger comfort

Education

High School Diploma -

SEEO HIGH SCHOOL
Pomona, CA
06.2008

Skills

  • Effective Listening
  • Effective Communication
  • Fundamental Computer Proficiency
  • Forklift Safety Expertise
  • Team Leadership
  • Independent Problem Solving
  • Proficient Time Allocation
  • Inventory Management
  • Proficient in GMP Compliance Standards
  • Fluent in English Reading and Writing
  • Ability to stand, bend and lift for extended amounts of time
  • Clear Communication Skills
  • Proficient in Utilizing IQMS Systems
  • Supply Chain Shipping
  • Proficient in Receiving
  • Microsoft office
  • Performance reviews
  • Manufacturing processes
  • Cost reduction
  • Waste reduction
  • Shift checklists
  • Safety monitoring
  • Production oversight
  • Continuous improvement processes
  • Inventory coordination
  • Training skills
  • Manufacturing management
  • Compliance with gmps
  • KPI tracking
  • Proficient in Pallet Jack Handling
  • Experienced with RF Scanning Technology
  • Proficient in Year-End Inventory Reporting
  • Certified Forklift Operator
  • Production scheduling
  • Deadline oriented
  • Workforce planning
  • Assembly and production
  • Team development

Certification

Forklift Operator

First Aid

References

References available upon request

Languages

English
Professional

Timeline

Production Assistant Manager

Balda C Brewer
12.2022 - 09.2024

Delivery Driver

Amazon Flex
01.2021 - 12.2022

Personal Vehicle Driver

UPS
09.2020 - 12.2020

Production Supervisor

Balda C. Brewer
08.2018 - 09.2020

Warehouse Clerk

Balda C. Brewer
04.2017 - 08.2018

Production Operator

Balda C. Brewer
02.2015 - 04.2017

Coach Operator

First Transit
06.2014 - 02.2015

High School Diploma -

SEEO HIGH SCHOOL

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Sophia Gallardo