SOPHIA GALLO
PALM HARBOR,FL
Summary
Determined student with business relations knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Social Media/ System Operations
SHAFFER'S GOLF CARTS
LARGO, FL
06.2022 - 07.2023
- Served as a Social Media Representative and System Operator, skillfully processed DMV registrations, provided customer service, and efficiently managed warranty orders and repair scheduling, demonstrating versatility and strong customer-oriented skills.
- Developed and executed social media campaigns to increase brand awareness and engagement.
Customer Service
PAC SUN CLOTHING
CLEARWATER
01.2021 - 01.2023
- Responsible for maintaining displays, managing customer service inquiries, and assisting with inventory to drive sales.
Team Shift Leader
ISLAND FIN POKE
TAMPA
01.2020 - 01.2021
- Recognized as team leader and led new hire training, focusing primarily on customer service and financial transactions
- Ensured accurate bank deposits and managed responsibilities for opening and closing the store, performing in a fast-paced environment.
Hostess / Customer Service
MOLLY GOODHEAD RESTAURANT
OZONA
01.2023
- Experienced in working alongside the public and following business protocol while overseeing seating.
Education
Bachelor of Business Administration - Real Estate
UNIVERSITY OF MISSISSIPPI
01.2027
Skills
- Customer Engagement
- Community Management
- Video Editing
- Social Media and Promotions
- User Experience
- Business Needs Analysis
- Beverage Preparation
- Safe Food Handling
- Strong Work Ethic
- Guest Seating
- Point of Sale (POS) system operations
- Food station setup
- Positive and professional
- Menu Memorization
Affiliations
- Alpha Phi Member Fall 2023
- Community Volunteer Palm Harbor, FL
Languages
American Sign Language
Professional
Certification
- Microsoft 365 Suite
References
References available upon request.
Timeline
Hostess / Customer Service
MOLLY GOODHEAD RESTAURANT
01.2023
Social Media/ System Operations
SHAFFER'S GOLF CARTS
06.2022 - 07.2023
Customer Service
PAC SUN CLOTHING
01.2021 - 01.2023
Team Shift Leader
ISLAND FIN POKE
01.2020 - 01.2021
Bachelor of Business Administration - Real Estate
UNIVERSITY OF MISSISSIPPI
Similar Profiles
Damiana LeonDamiana Leon
Secretary at MD Golf CartsSecretary at MD Golf Carts
Micheal WandzilakMicheal Wandzilak
Golf Cart Technician/Supervisory Administrative Specialist at Golf Carts Of St. AugustineGolf Cart Technician/Supervisory Administrative Specialist at Golf Carts Of St. Augustine
Shawn RiegelmanShawn Riegelman
Service Manager at Matt's Custom Golf CartsService Manager at Matt's Custom Golf Carts
Scott OkaScott Oka
Tumble Director at Cheer Express All StarsTumble Director at Cheer Express All Stars
Drew AdamsDrew Adams
Vice President of Sales at HivelocityVice President of Sales at Hivelocity