Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Garcia

Summary

Offering excellent communication skills and passion for providing great customer service, eager to learn and develop in cafe setting. Brings ability to quickly grasp new concepts and deliver exceptional service. Ready to use and develop multitasking and teamwork skills.

Overview

2
2
years of professional experience

Work History

Front Desk Assistant

Janeth's Beauty Spa
05.2024 - Current
  • Greeted visitors and customers upon arrival and offered assistance.
  • Booking appointments using square
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Maintained clean and organized front desk and reception areas.

Cafe Assistant

La Fe Bakery
06.2023 - 09.2024
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station supplies.
  • Supported daily operations by performing cash handling responsibilities accurately and efficiently.
  • Answered customers' questions, recommended items, and recorded order information.

Office Manager's Assistant

Medi Pedi Spa
10.2023 - 12.2023
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Established administrative work procedures to track staff's daily tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

High School Diploma -

Queens Vocational High School
Long Island City, NY
06-2025

Skills

  • Excellent communication
  • Fluent in English and Spanish
  • Proficient in Office Suite
  • Problem-solving skills
  • Hospitality services
  • Customer service
  • Conflict management
  • Reliability and punctuality
  • Warm and friendly
  • Courteous phone demeanor

Timeline

Front Desk Assistant

Janeth's Beauty Spa
05.2024 - Current

Office Manager's Assistant

Medi Pedi Spa
10.2023 - 12.2023

Cafe Assistant

La Fe Bakery
06.2023 - 09.2024

High School Diploma -

Queens Vocational High School