Sophia Gillis

• Increased customer satisfaction by providing excellent service.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.

• Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
• Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
• Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
• Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.

• Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
• Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
• Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
• Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.

• Enhanced set designs by collaborating with production teams and incorporating their creative input.
• Assisted in constructing intricate set components for visually impactful stage performances.
• Supported the Set Designer in creating detailed sketches, models, and renderings for various productions.

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.

• Enhanced production efficiency by streamlining processes and implementing organizational improvements.
• Reduced production errors through close attention to detail and thorough quality control checks.
• Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
• Maintained a safe and clean work environment, contributing to overall team productivity.
• Provided reliable administrative support for the production team, enabling efficient task completion.

• Enhanced production efficiency by streamlining processes and implementing organizational improvements.
• Reduced production errors through close attention to detail and thorough quality control checks.
• Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
• Maintained a safe and clean work environment, contributing to overall team productivity.
• Provided reliable administrative support for the production team, enabling efficient task completion.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Studied for two years at this university before pursuing an interior design degree at Gateway Technical College.

• Dean's List Spring 2022
• Dean's List Fall 2022
• Awarded Fundamentals of Interior Design - Certificate 2023
• Awarded Introduction to the Visual Language of Design - Certificate 2023
• Awarded Technology for Interior Design - Certificate 2023
• Awarded Sustainable Design - Certificate 2023

• Honor Roll Fall 2014
• Honor Roll Spring 2015
• Honor Roll Fall 2015
• Honor Roll Spring 2016
• Honor Roll Fall 2016
• Honor Roll Spring 2017
• Honor Roll Fall 2017
• Honor Roll Spring 2018