Overview
Work History
Education
Skills
Relevant Coursework
Clubs
Timeline
Generic

Sophia Giovannone

Red Bank,NJ

Overview

2
2
years of professional experience

Work History

Waitress

Eleve
08.2023 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Waitress

Catch 19
04.2022 - 07.2023
  • Contributed t the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.

Fitness Desk Attendant

Planet Fitness
01.2023 - 05.2023
  • Enhanced gym member experience by providing excellent customer service and assistance at the fitness desk.
  • Assisted in maintaining a clean and organized fitness facility, contributing to a welcoming environment for members.
  • Successfully marketed and promoted Planet Fitness through personalized tours, effectively conveying the key features and benefits of the facility to prospective members.

Crew Shift Leader

Playa Bowls
01.2022 - 05.2022
  • Boosted sales with effective upselling techniques and personalized service recommendations.
  • Led training of new team members in a detailed and efficient manner to ensure their success and customer satisfaction.
  • Prepared detailed end-of-shift reports to inform management of shift outcomes including sales figures, staffing concerns, or any outstanding incidents requiring attention.

Education

Bachelor of Arts - Communications

College of Charleston
Charleston, SC
05.2025

High School Diploma -

Middletown High School South
Middletown, NJ
06.2021

Skills

  • Proficient in Google Docs, Google Slides, Microsoft Word, and Zoom

Relevant Coursework

  • Media in the Digital Age
  • The Identity and Community of Communications
  • Principals and Practices of Strategic Communication
  • Behavioral Neuroscience
  • Public Speaking

Clubs

  • Alliance for Planet Earth (August 2023 - Present)
  • Best Buddies (August 2023 - Present)
  • Neuroscience Club (August 2023 - Present)
  • Kappa Delta Sorority (August 2021 - July 2022)

Timeline

Waitress

Eleve
08.2023 - Current

Fitness Desk Attendant

Planet Fitness
01.2023 - 05.2023

Waitress

Catch 19
04.2022 - 07.2023

Crew Shift Leader

Playa Bowls
01.2022 - 05.2022

Bachelor of Arts - Communications

College of Charleston

High School Diploma -

Middletown High School South
Sophia Giovannone