Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Waitress
Catch 19
04.2022 - 07.2023
Contributed t the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
Fitness Desk Attendant
Planet Fitness
01.2023 - 05.2023
Enhanced gym member experience by providing excellent customer service and assistance at the fitness desk.
Assisted in maintaining a clean and organized fitness facility, contributing to a welcoming environment for members.
Successfully marketed and promoted Planet Fitness through personalized tours, effectively conveying the key features and benefits of the facility to prospective members.
Crew Shift Leader
Playa Bowls
01.2022 - 05.2022
Boosted sales with effective upselling techniques and personalized service recommendations.
Led training of new team members in a detailed and efficient manner to ensure their success and customer satisfaction.
Prepared detailed end-of-shift reports to inform management of shift outcomes including sales figures, staffing concerns, or any outstanding incidents requiring attention.
Education
Bachelor of Arts - Communications
College of Charleston
Charleston, SC
05.2025
High School Diploma -
Middletown High School South
Middletown, NJ
06.2021
Skills
Proficient in Google Docs, Google Slides, Microsoft Word, and Zoom
Relevant Coursework
Media in the Digital Age
The Identity and Community of Communications
Principals and Practices of Strategic Communication