Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Sophia Gonzalez

San Diego,CA

Summary

A highly motivated and proactive individual that works well under pressure. Always strives for the benefit of her community and known for a strong work ethic, adaptability, and interpersonal skills. Capable of working independently and quickly learning new skills.

Overview

2
2
years of professional experience

Work History

Deli Clerk

Vons
Coronado, CA
11.2023 - Current
  • Offered samples to promote and upsell specials.
  • Informed customers of deli specials to increase profits.
  • Cultivated customer relationships and built new ones by accommodating guest needs and ensuring comfort with their choices.
  • Assisted guests in selecting products based on weight and preferences.
  • Enhanced the visual presentation of stocked items during opening shifts, ensuring a clean and attractive display for customers.
  • Boosted sales by over 70%, earning recognition from store managers for exceptional performance, and exceeding guest satisfaction.

Information Desk Volunteer

Kaiser Permanente
San Diego, CA
02.2023 - 05.2024
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Maintained an organized workstation throughout shift, ensuring all materials were readily available when needed.
  • Ensured compliance with HIPAA regulations while maintaining professional relationships with doctors, patients, and medical staff.
  • Guided patients to their designated areas for appointments, ensuring respectful and courteous interactions.

Seasonal General Merchandise

Target
Chula Vista, CA
06.2023 - 08.2023
  • Remodeled the clothing section and updated mannequins to enhance visual appeal.
  • Crafted stylish outfits and provided personalized clothing advice to enhance guest experience, and drive more sales and purchases.
  • Enhanced sales environment by designing seasonal outfits for mannequins.
  • Coordinated customer selections based on measurements to provide optimal outfit solutions.

Education

High School Diploma -

Eastlake High School
Chula Vista, CA
06-2023

Some College (No Degree) -

Grossmont College
El Cajon, CA

Skills

  • Cleaning and sanitizing
  • POS system operation
  • Upselling
  • Equipment operation
  • Product displays and showcases
  • Product knowledge
  • Strong interpersonal skills
  • Staff communication
  • Strong Technical Computer Knowledge
  • Effective Multi-Tasking
  • Answer telephone calls
  • Customer service
  • Fluent in speaking, writing and reading in spanish
  • Advanced Word, Excel, and PowerPoint Skills

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Deli Clerk

Vons
11.2023 - Current

Seasonal General Merchandise

Target
06.2023 - 08.2023

Information Desk Volunteer

Kaiser Permanente
02.2023 - 05.2024

High School Diploma -

Eastlake High School

Some College (No Degree) -

Grossmont College

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Sophia Gonzalez