Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Greco

Commack

Summary

Proven Administrative Assistant with a track record of enhancing team productivity and streamlining operations at MAC Cosmetics. Expert in office administration and time management, I significantly improved data accuracy and employee morale. Skilled in visual merchandising and brand marketing, I boosted engagement rates by adopting innovative content strategies. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

MAC Cosmetics
01.2023 - Current
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Assisted in the development of annual trade marketing plans, ensuring alignment with overall business objectives.
  • Created promotional calendars outlining key events, promotions, and product launches throughout the year.
  • Actively participated in ecommerce conferences, webinars, workshops enhancing knowledge of emerging trends and technologies within the field.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

Executive Assistant to CEO & CFO

Troika Media Group
06.2022 - 01.2023
  • Handled confidential and sensitive information with discretion and tact.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Organized and coordinated conferences and monthly meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Served as a primary point of contact for the CEO''s direct reports, assisting them with their requests or directing them to appropriate resources.
  • Promoted a positive company image by representing the CEO at events, meetings, and conferences.
  • Coordinated events, prepared agendas and managed schedule for CEO.

Administrative Assistant & Social Media Manager

North Shore Cosmetic Surgery
04.2020 - 06.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Assisted manager in all aspects of business operations.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Receptionist & Office Coordinator

CS Hudson
01.2018 - 04.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Corresponded with clients through email, telephone, or postal mail.

Education

Associate of Science -

Suffolk County Community College
Selden, NY
05.2018

High School Diploma -

Our Lady of Mercy Academy
Syosset, NY
06.2016

Skills

  • Office Administration
  • Time Management
  • Scheduling
  • Visual Merchandising
  • Product Knowledge
  • Brand Marketing
  • Data-driven decision-making
  • Ecommerce Platform Knowledge
  • Content Marketing Management
  • Product Listing Optimization

Timeline

Administrative Assistant

MAC Cosmetics
01.2023 - Current

Executive Assistant to CEO & CFO

Troika Media Group
06.2022 - 01.2023

Administrative Assistant & Social Media Manager

North Shore Cosmetic Surgery
04.2020 - 06.2022

Receptionist & Office Coordinator

CS Hudson
01.2018 - 04.2020

Associate of Science -

Suffolk County Community College

High School Diploma -

Our Lady of Mercy Academy
Sophia Greco