Sophia Guillaume
Elmont
Summary
A dynamic professional with a proven track record at Stop and Shop Supermarket, excelling in customer satisfaction and order fulfillment. Demonstrated strong work ethic and file management skills, enhancing operational efficiency and accuracy. Achieved high satisfaction ratings by prioritizing customer needs and streamlining processes.
Overview
7
7
years of professional experience
Work History
Pick From Store Shopper
Stop and Shop Supermarket
04.2021 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- I also do instacart which is in partnership with Stop & Shop.
File Clerk
Stop and Shop Supermarket
06.2020 - Current
- I make sure the proper tags and signs are placed on the appropriate shelves, bins, displays etc.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Sorted and classified documents into appropriate filing systems for increased traceability.
Cashier
Stop and Shop Supermarket
10.2017 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
No Degree -
New York City College of Technology
Brooklyn, NYNo Degree -
Adelphi University
Garden City, NYAssociate of Arts - Liberal Arts And Sciences, General Studies And Hum
Nassau Community College
Garden City, NY05-2025
Skills
- Strong work ethic
- Order fulfillment
- File management/paperwork
- Customer service
Timeline
Pick From Store Shopper
Stop and Shop Supermarket
04.2021 - Current
File Clerk
Stop and Shop Supermarket
06.2020 - Current
Cashier
Stop and Shop Supermarket
10.2017 - Current
No Degree -
New York City College of Technology
No Degree -
Adelphi University
Associate of Arts - Liberal Arts And Sciences, General Studies And Hum
Nassau Community College
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