Sophia Hao
RIVERSIDE
Summary
Current college student with several years of experience in the restaurant and serving industry. Known to be skilled at providing exceptional guest experiences in fast-paced environments while still maintaining all duties efficiently. Highlighted for a bubbly and positive personality that helps create welcoming interactions with guests while also building strong relationships with coworkers.
Overview
6
6
years of professional experience
Work History
Registered Behavior Technician
Comprehensive Autism Center
Riverside, CA
12.2025 - 05.2026
- Implemented individualized treatment plans for clients with autism spectrum disorders.
- Assisted in conducting functional behavior assessments to identify behavioral challenges.
- Collaborated with supervisors to track client progress and adapt interventions accordingly.
- Worked with clients from numerous backgrounds and adapted to new needs from each client.
Server
Sushi Okoku
Riverside, CA
03.2025 - 01.2026
- Provided friendly and attentive service to guests in a fast-paced restaurant environment.
- Took customer orders accurately and efficiently while ensuring a positive dining experience.
- Managed multiple tables simultaneously while maintaining high standards of service.
- Resolved customer concerns professionally to ensure guest satisfaction.
- Processed cash, credit, and mobile payments accurately using a POS system.
- Collaborated with kitchen and bar staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining areas in accordance with health and safety standards.
- Upsold menu items, beverages, and desserts to increase sales and enhance the guest experience.
- Memorized menu items, ingredients, and daily specials to answer customer questions confidently.
Barista Shift Lead
RAWasf
Fremont, CA
04.2020 - 08.2023
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Trained new baristas on beverage preparation, equipment operation, and customer engagement techniques.
- Monitored inventory levels, coordinating with suppliers to maintain stock of essential ingredients.
- Coordinated schedule for team/ensuring timely responses to resolve scheduling matters
Education
High School Diploma -
Irvington High
Fremont, CAGED -
University of California, Riverside
Riverside 05-2027
Skills
- Strong Communication Skills
- Food & Beverage Service
- Point-of-Sale (POS) Systems
- Cash Handling & Payment Processing
- Order Accuracy
- Multitasking in Fast-Paced Environments
- Time Management
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Registered Behavior Technician
Comprehensive Autism Center
12.2025 - 05.2026
Server
Sushi Okoku
03.2025 - 01.2026
Barista Shift Lead
RAWasf
04.2020 - 08.2023
High School Diploma -
Irvington High
GED -
University of California, Riverside