Sophia Headley
Portland
Summary
Results-oriented professional experienced in luxury retail, visual merchandising, and operations management. Expertise in enhancing customer experiences, driving sales, and ensuring brand integrity in fast-paced settings. Strong background in client relations, inventory management, and merchandising strategy, complemented by a passion for creating impactful experiences.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
DSA & Personal Shopper
Moncler
Portland
02.2026 - Current
- Acted as dedicated brand expert for Moncler, enhancing sales performance through product knowledge and customer engagement.
- Cultivated and maintained high-end client book, delivering personalized styling consultations and curated wardrobe solutions to clients.
- Fostered partnerships between Moncler and Nordstrom leadership, maximizing brand visibility and achieving sales targets.
- Merge luxury styling with analytical insights to track client preferences, manage high-end inventory, and predict seasonal purchasing trends.
Lead Visual Merchandiser
Winston Retail
Nashville
08.2023 - 01.2026
- Conceptualize and execute elevated visual merchandising strategies across multiple departments.
- Designed and organized Walmart store layouts to enhance customer flow and drive sales.
- Assembled, updated, and styled mannequins to highlight seasonal and core product offerings.
Operations Manager
Hollie Ray Boutique
Nashville
08.2022 - 08.2023
- Managed production schedules and vendor relations, ensuring optimal inventory levels.
- Implemented sales plans resulting in a 20% increase in total sales.
- Executed merchandising strategies with visual displays to enhance customer engagement.
Marketing & Design Intern
Adam Lippes
New York
03.2022 - 07.2022
- Collaborated with head designers to develop seasonal collections and identify promotional opportunities.
- Assisted design team in creating seasonal collections for fashion shows.
- Styled fashion shoots and offered brand management insights to enhance visual storytelling.
- Conducted research on current fashion trends and competitor designs.
- Collaborated with team members to develop innovative textile patterns.
Personal Shopper
Nordstrom
Los Angeles
09.2017 - 05.2020
- Maintained trend knowledge and fostered relationships with designers and retailers to provide clients with exclusive insights.
- Attended fashion shows and industry events to identify and incorporate emerging trends into client styling.
- Curated social content and styled clients for events, enhancing their presence and confidence.
Education
BBA - Marketing
LIM College
New York, NY 08.2020 - 05.2022
Associate of Arts - Product Development and Merchandising
FIDM
Los Angeles, CA 07.2017 - 03.2020
Skills
- Personal Styling
- Client Consultation
- Inventory & Sales Analysis
- Retail Operations
- Microsoft Excel/Google Sheets
- Adobe Suites/Canva/Hootsuite
Timeline
DSA & Personal Shopper
Moncler
02.2026 - Current
Lead Visual Merchandiser
Winston Retail
08.2023 - 01.2026
Operations Manager
Hollie Ray Boutique
08.2022 - 08.2023
Marketing & Design Intern
Adam Lippes
03.2022 - 07.2022
BBA - Marketing
LIM College
08.2020 - 05.2022
Personal Shopper
Nordstrom
09.2017 - 05.2020
Associate of Arts - Product Development and Merchandising
FIDM
07.2017 - 03.2020