Sophia Hernandez-Ibarra
White City,OR
Summary
Driven professional with a proven track record at 2 Potrillos Ranch, enhancing operational efficiency and livestock management. Excelled in customer service at Rodeo Town, demonstrating exceptional communication and multitasking abilities. Skilled in fluent Spanish translation and medical terminology, adept at fostering positive outcomes and exceeding financial targets through strategic planning and organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
2 Potrillos Ranch
Hilario Ibarra
12.2018 - Current
- Herded livestock using horses or ranch ATVs.
- Spearheaded efficiency improvements targeted on optimizing crop production and exceeding financial targets.
- Performed repairs and preventive maintenance on equipment and property.
- Drafted annual budget and monitored expenditures.
- Inspected and repaired equipment for livestock and crop management.
- Tracked technical improvements to save on ranch overhead.
- Maintained ranch records and documentation.
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
- Maintained condition of stock horses used to herd cattle.
- Examined animals for signs of sickness and overall herd health.
Rodeo Town
Cristol Flores
04.2023 - 04.2024
- Delivered superior customer service and handles client requests.
- Promoted positive member relations through providing excellent customer service.
- Answered product questions using knowledge of sales and store promotions.
- Redeemed coupons to discount purchases.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Utilized various software applications to process customer orders.
- Handled cash with high accuracy and took care to check bills for fraud.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Phoenix Animal Hospital
Dr. Glen
12.2022 - 10.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Collected patient biopsies and blood samples for laboratory analysis.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals in treatment and documented changes in condition.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Answered owner animal health questions and advised on best care practices.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Groomed and bathed animals to maintain hygiene and appearance.
- Restrained animals for examination and treatment.
- Prepared animals for surgical procedures.
- Observed animals for signs of distress or illness.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Assisted in examination and treatment of animals in veterinary clinic.
Education
High School Diploma -
Crater Academy Of Health And Public Services
Central Point, OR06.2023
Skills
- Worker Training
- Livestock management
- Scheduling
- Safety practices
- Customer Service
- Recordkeeping
- Multitasking
- Organization skills
- Fluent Spanish translation
- Communication
- Phone calls
- Medical Terminology
Languages
Spanish
Native or Bilingual
Timeline
Rodeo Town
Cristol Flores
04.2023 - 04.2024
Phoenix Animal Hospital
Dr. Glen
12.2022 - 10.2023
2 Potrillos Ranch
Hilario Ibarra
12.2018 - Current
High School Diploma -
Crater Academy Of Health And Public Services
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