Sophia Herrera
Cape Coral,FL
Summary
A proven leader driven by a background in leading teams within a fast-paced environment, with a focus on fostering collaboration and achieving project goals. Developed skills in communication and conflict resolution, aiming to transition into a new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in dynamic and results-oriented settings.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
07.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Established welcoming atmosphere by greeting each guest warmly.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Medical Assistant
Orthopedic Center of Florida
05.2025 - 08.2025
- Administered patient assessments, documenting vital signs and medical histories for comprehensive care plans.
- Assisted healthcare providers with examinations and procedures, ensuring patient comfort and safety throughout visits.
- Managed electronic health records, maintaining accuracy and confidentiality while facilitating efficient information retrieval.
- Coordinated patient scheduling, optimizing appointment flow to enhance operational efficiency in clinic settings.
- Educated patients on treatment plans, medications, and preventive care measures to promote health literacy.
Aquatics Supervisor
SunSplash Family Waterpark
06.2022 - 03.2023
- Applied strong leadership talents and problem-solving
skills to maintain team efficiency and organize workflows. - Evaluated employee performance and coached and trained to improve weak areas.
- Submitted documentation and reports to upper management.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
Education
High School Diploma -
Cape Coral High School
2300 Santa Barbara Blvd, Cape Coral, FL 3399105.2025
Bachelor of Science - Biological Sciences
Florida State Universiy
Tallahassee, FL05-2029
Skills
- Adaptability and Flexibility
- Communication skills
- Time management
- Leadership
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Creativity and innovation
Timeline
Medical Assistant
Orthopedic Center of Florida
05.2025 - 08.2025
Team Member
Chick-fil-A
07.2023 - Current
Aquatics Supervisor
SunSplash Family Waterpark
06.2022 - 03.2023
High School Diploma -
Cape Coral High School
Bachelor of Science - Biological Sciences
Florida State Universiy