Sophia Hipskind
Fairview Heights,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business Marketing position. Ready to help team achieve company goals with a positive attitude.
Overview
6
6
years of professional experience
Work History
Pet Services
Uptown Hounds
11.2023 - Current
- Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
- Increased team productivity with effective communication and collaboration strategies.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
Sales Associate
Francesca's Boutique
12.2021 - 01.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
A Night To Remember Dress Shoppe
07.2018 - 08.2020
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
No Degree - Business Marketing And Minor in Communications
University of Kentucky
Lexington, KY05.2025
High School Diploma -
O'Fallon Township High School
O'Fallon,IL05.2021
Skills
- Team collaboration
- Goal-oriented mindset
- Interpersonal skills
- Organizational skills
- Attention to detail
- Social media savvy
- Time management
- Adaptability and flexibility
- Active listening
- Microsoft Excel & Word
- Powerpoint
- Google Suite
Volunteering
- Blizzard 8th Grade Welcoming / O'Fallon High School: 2018-2021
- O'Fallon Garden Club: 2017-2021
- Kid's Dance Camp / O'Fallon High School: 2017-2021
- Dance For Wishes / Make A Wish Foundation: 2011-2020
- Relay For Life / American Cancer Society: 2017-2021
- Gateway Regional Medical Center: 2017
- Four Paws Animal Hospital: 2016-2017
- UK Four Paws For Ability: 2021-2025
Timeline
Pet Services
Uptown Hounds
11.2023 - Current
Sales Associate
Francesca's Boutique
12.2021 - 01.2022
Sales Associate
A Night To Remember Dress Shoppe
07.2018 - 08.2020
No Degree - Business Marketing And Minor in Communications
University of Kentucky
High School Diploma -
O'Fallon Township High School
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