Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Holler

North Fort Myers,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in vital signs monitoring and patient care, adept at enhancing customer experiences and operational workflows.

Overview

6
6
years of professional experience

Work History

Beauty Advisor

Sephora
04.2023 - Current
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Maintained counter and display areas for cleanliness and organization.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.

Assistant

Catherines Landscape & Garden Center
06.2021 - 03.2023
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Proofread and edited documents for accuracy and grammar.
  • Completed daily logs for management review.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.

Restaurant Hostess

Mission BBQ
12.2020 - 06.2021
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Answered customer questions about hours, seating, and menu information.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Checked in with servers to confirm preparedness before seating customers.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Provided patrons with estimated waiting times during peak service hours.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Seated patrons based on guest preferences and seating availability.

Food Runner

Jerseys Sports Bar & Grille
09.2018 - 06.2020
  • Greeted customers and provided outstanding customer service.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Assisted customers with carry-out service.
  • Arranged tables and chairs for special occasions and events.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Established rapport with customers by providing friendly and attentive service.
  • Monitored dining room inventory and replenished as necessary.
  • Assisted with bussing tables and cleaning up spills.
  • Greeted customers and provided menus upon arrival to dining room.
  • Provided attentive service and proactively assessed guest needs.

Education

Associate of Applied Science - Nursing

Rasmussen University
Fort Myers, FL
06.2025

Associate of Science - General Ed

Florida SouthWestern State College
Fort Myers, FL
05.2023

Public Health

University of South Florida
Tampa, FL
06.2022

High School Diploma -

North Fort Myers High School
North Fort Myers, FL
05.2020

Skills

  • Task Prioritization
  • Vital signs monitoring
  • Patient Relations
  • Patient Care
  • Feeding Assistance
  • Conducting intakes
  • Supply Restocking
  • Patient Observation
  • Medical Terminology
  • Supporting personal needs

Timeline

Beauty Advisor

Sephora
04.2023 - Current

Assistant

Catherines Landscape & Garden Center
06.2021 - 03.2023

Restaurant Hostess

Mission BBQ
12.2020 - 06.2021

Food Runner

Jerseys Sports Bar & Grille
09.2018 - 06.2020

Associate of Applied Science - Nursing

Rasmussen University

Associate of Science - General Ed

Florida SouthWestern State College

Public Health

University of South Florida

High School Diploma -

North Fort Myers High School

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