Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Horan

Surprise,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Nanny

Josh & Tosha Hickman
10.2022 - Current
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Administered basic first-aid and medication in emergency situations.
  • Implemented daily routines for optimal child development and created a structured environment.

Materials Handler

Partners Personel
04.2023 - 08.2023
  • Improved warehouse efficiency by implementing a streamlined organization system for materials.
  • Enhanced inventory accuracy with regular cycle counting and documentation updates.
  • Reduced material waste by closely monitoring usage and optimizing storage conditions.
  • Ensured timely order fulfillment, coordinating with production teams to prioritize tasks.

Food Service Worker

Sodexo Food Service
08.2021 - 05.2022
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Processed customer payments and balanced cash drawers.
  • Assisted in training new team members as needed to assist management.

Restaurant Hostess

Village Inn Pancake House
09.2020 - 06.2021
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.

Education

Education

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ

High School Diploma -

Willow Canyon High School
Surprise, AZ
05.2021

Skills

  • Child Supervision
  • Customer Service
  • Basic Clerical Knowledge
  • First Aid
  • Conflict resolution
  • Caring Child Mentor
  • Cheerful and Energetic
  • Reliability and trustworthiness
  • Patience and understanding
  • Early Childhood Development
  • Microsoft Office Suite
  • Problem Resolution

Timeline

Materials Handler

Partners Personel
04.2023 - 08.2023

Nanny

Josh & Tosha Hickman
10.2022 - Current

Food Service Worker

Sodexo Food Service
08.2021 - 05.2022

Restaurant Hostess

Village Inn Pancake House
09.2020 - 06.2021

Education

Maricopa Community Colleges - Estrella Mountain Community College

High School Diploma -

Willow Canyon High School

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Sophia Horan