Sophia Huynh
Available For Opportunities In Denver, CO
Summary
Strategic and detail-oriented healthcare professional with experience in client support, compliance, and operational analysis. Proven ability to build strong relationships with providers and cross-functional teams while driving high-quality outcomes in fast-paced environments. Known for managing multiple priorities, streamlining workflows, and delivering proactive service. Open to dynamic roles in medical sales, client success, or compliance operations, where relationship-building and solution delivery are valued.
Overview
2
2
years of professional experience
Work History
Healthcare Operations Specialist
Consilium Healthcare
Dallas, Texas
09.2023 - 09.2024
- Collaborated with other departments to develop solutions that addressed operational issues across the organization.
- Built trusted relationships with physicians by delivering onboarding support and guiding them through the licensing and credentialing processes.
- Served as a primary point of contact for providers and healthcare facilities. Ensuring smooth placement and satisfaction from first contact to start date.
- Managed multiple high-priority assignments, balancing speed and accuracy to meet deadlines and client expectations.
- Reviewed existing operations processes for accuracy, timeliness, and adherence to internal guidelines.
Sr. Implementation Analyst
Cotiviti Healthcare
South Jordan, Utah
09.2022 - 02.2023
- Facilitated operational readiness and onboarding of healthcare systems across departments.
- Ensured documentation aligned with compliance and clinical procedures.
- Coordinated with procurement, legal, and clinical teams to ensure policy adherence.
- Enhanced workflows and reduced compliance error rates through procedural refinements.
- Troubleshot any problems encountered during the implementation process, providing prompt resolution.
- Conducted post-implementation reviews to ensure customer satisfaction with results.
Education
Bachelor of Science - Healthcare Management
Dallas Baptist University
Dallas, TX12-2020
Skills
- Operational efficiency
- Compliance management
- Workflow optimization
- Credentialing processes
- Data analysis
- Customer relationship management
Affiliations
- VP of Membership, National Panhellenic | Member, Kappa Delta Sorority
Accomplishments
- Deans List (2019-2020) | Patriot Honor Award
Timeline
Healthcare Operations Specialist
Consilium Healthcare
09.2023 - 09.2024
Sr. Implementation Analyst
Cotiviti Healthcare
09.2022 - 02.2023
Bachelor of Science - Healthcare Management
Dallas Baptist University