Sophia Iafe

• Designed customized facial and body treatments meeting individual client needs.
• Set up patient rooms and sterilized equipment.
• Maintained spa appearance and cleanliness.
• Relaxed clients with facial treatments, aromatherapy and soothing environments.
• Sold salon-exclusive skin care products and encouraged service upgrades.
• Conducted private client consultations.
• Answered multi-line phone, returned clients calls and scheduled appointments.

- Selling Products in retail

- Customer Concerns

- Knowledge on waxing and products.

- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.