Summary
Overview
Work History
Education
Skills
Self Development Courses Training
Dates Converted - Self Development Courses Training
Summary Of Qualification
Work Availability
Timeline
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Sophia Jackson

Sophia Jackson

Administration/ Human services
Hyattsville,MD

Summary

Enthusiastic, well-organized, and self-motivated, with professional background in Custodial Site Supervisor, data entry, schedule management and event planning. Experienced and proficient in Patience Care, Administrative, Assistant, Human Resource, Program Coordinator, Customer Service, and Supervisory

Seeking a career opportunity in Patient Care Services to leverage my previous experience in the medical field. Aiming to utilize my education and aptitude to improve the quality and provision of health care. My goal is to contribute value in the delivery of healthcare treatment and services. Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 10 to 15 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.

Overview

19
19
years of professional experience

Work History

Site Supervisor

Melwood
06.2022 - Current
  • Support the Project Manager in the daily operations of the assigned department including delegation of employees, meeting of contractual obligations and other items as necessary
  • Assist in the training of employees as directed by the Project Manager in areas of policies, operational procedures, and customer service
  • Conduct quality control inspections according to the Metro Quality Program
  • Assist with maintaining customer relations by resolving issues that arise within the provided guidelines by the Project Manager
  • May work directly with customers in receiving daily operational requirements set in the PWS or SOW
  • Complete reports as required as assigned by the Project Manager to meet contractual obligations.

Administrative Assistant

Secret Service
02.2014 - 06.2022
  • Foster teamwork and maintain cooperative interaction and effective working relationships with internal and external customer to achieve collaboration, communication, and operational awareness across the hospital office administration
  • Prepared and finalized correspondence
  • Organized meetings and PowerPoint presentations
  • Performed all supervisor duties, prepared PowerPoint presentations and monthly financial reports for management
  • Conducted timesheets quality control and schedule to verify documentation was entered into database in an accurate and timely manner
  • Organized on-site preparation meetings and events
  • Established and maintained the filing system
  • Prepared all correspondence and developed a tracking system for all outgoing and incoming correspondence and taskings
  • Maintained, tracked, and ordered office supplies and materials.

General Clerk II

Secret Service
02.2012 - 02.2014
  • Performed clerk functions and managed receptionist desks
  • Communicate with administrative to gather or convey relevant information
  • Assisted Project Manager with administrative tasks, managed building service contract agreements
  • As team lead, delegated and assigned tasks; maintained personnel files, tracked inventory of supplies and equipment, and maintenance
  • Maintained mileage logs, recorded monthly operating equipment logistics.

Administrative Assistant

Newark Beth Israel Medical Center
Newark, NJ
12.2004 - 10.2009
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.

Education

Human Services

Prince George's Community College
Upper Marlboro, MD

Skills

  • Personnel Oversight
  • Inventory Procurement
  • Facility Inspection
  • Safety Awareness
  • Business Administration
  • Site Safety
  • Inventory Purchasing
  • Staff Management
  • Safety Management
  • Project Coordination
  • Site Visits
  • Work Site Preparation
  • Company Safety Policies
  • Verifying Time Sheets
  • Stress Tolerance
  • Job Assignments
  • Health and Safety Compliance
  • Maintaining Clean Work Areas
  • Housekeeping Duties
  • Preventive Equipment Maintenance
  • Word Processing
  • Behavior Redirection
  • Verify Work Quality
  • Positive Reinforcement Methods
  • Self Control and Integrity

Self Development Courses Training


  • Melwood & DAYCON Restroom Training
  • Melwood Cleaning Certification
  • Human Services Courses
  • Medical Insurance Billing
  • Stress Management Training
  • Conflict Management

Dates Converted - Self Development Courses Training


  • 01/2023- Melwood Cleaning Certication
  • 06/2015 - 2017 Human Services courses
  • 12/2008 - Medical Insurance Billing courses
  • 12/2006 - Stress Management Training
  • 12/2005 - Conflict Management Training

Summary Of Qualification

25 years of professional experience in business administration and project coordination. Experienced in oral presentations, time management, team leadership and analytical problem solving. Experience with Microsoft Suite. A keen eye for detail and excellent organizational and developmental skills., Performs well in team environment, as well as working independently with no supervision., Skilled in building effective, productive working relationships with staff and senior management. Experienced in management roles with strong written and verbal communication., Proven organizational and leadership skills demonstrated.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Site Supervisor

Melwood
06.2022 - Current

Administrative Assistant

Secret Service
02.2014 - 06.2022

General Clerk II

Secret Service
02.2012 - 02.2014

Administrative Assistant

Newark Beth Israel Medical Center
12.2004 - 10.2009

Human Services

Prince George's Community College

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Sophia JacksonAdministration/ Human services