Sophia Jackson
Fort Lauderdale
Summary
Experienced with managing executive schedules and administrative tasks. Utilizes strong organizational and multitasking skills to enhance efficiency and support. Track record of maintaining confidentiality and ensuring seamless operations through effective communication and problem-solving.
Organized professional prepared for this role with solid background in administrative support and executive assistance. Skilled at managing complex calendars, coordinating meetings, and handling sensitive information with utmost confidentiality. Known for excellent teamwork and adaptability, ensuring seamless operations and results-driven support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
personal assistant
S. Brant Jackson Pilot service inc.
08.2024 - Current
- Maintained appropriate filing of personal and professional documentation
- Oversaw personal and professional calendars and coordinated appointments for future events
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Improved time management of the executive through effective prioritization and organization of tasks
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations
- Aided executive in personal tasks such as scheduling appointments or running errands when needed
- Kept detailed track of household and maintenance inventory and schedules
Server/Bartender
Foxtail Winery
03.2022 - 11.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Teacher
Child development center
03.2021 - 08.2024
- Company Overview: Langley Airforce base
- Sanitized toys and play equipment each day to maintain safety and cleanliness
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards
- Actively encouraged children to develop their communication, problem-solving and social skills
- Maintained a tidy environment to comply with cleanliness and sanitation standards
- Developed strong relationships with parents through regular communication about their child's progress and needs
- Assisted in preparation of meals and snacks to provide children with proper nutrition
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule
- Instructed children in health and personal habits, such as eating, resting, and toileting
- Engaged with children on individual basis to build positive relationships and promote learning
- Langley Airforce base
Server/bartender
Hooters
03.2021 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Rainforest cafe
06.2020 - 03.2021
- Company Overview: San antonio, TX
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Cultivated warm relationships with regular customers
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
- Resolved customer complaints promptly and professionally to maintain positive reputation
- San antonio, TX
Manager
Subway
09.2016 - 06.2020
- Supervised daily operations of the store, ensuring compliance with company policies and procedures
- Managed a team of staff, including hiring, training, scheduling, and performance evaluations
- Provided excellent customer service, handling customer complaints, and ensuring a positive dining experience
- Monitored inventory levels, placed orders, and managed stock to prevent shortages or waste
- Maintained store cleanliness and safety standards, ensuring health code compliance
- Managed cash handling and daily financial transactions, including reconciling cash drawers
- Ensured store profitability by meeting sales targets and reducing operational costs
- Led marketing and promotional efforts, such as in-store promotions and loyalty programs
- Trained and mentored new employees, promoting a team-oriented and high-performance work environment
- Implemented and enforced company policies on food preparation, quality control, and customer service
Education
High school diploma -
Phoebus highschool
Hampton, VA05.2020
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Attention to detail
- Strong problem solver
- Dedicated team player
- Appointment scheduling
- Commitment to quality and service
- Schedule management
Awards
- Licensed in health and life insurance.
- Fully trained in CPR.
Certification
- First Aid Certification - American Red Cross.
- Child Development Associate Credential – Council for Professional Recognition.
Timeline
personal assistant
S. Brant Jackson Pilot service inc.
08.2024 - Current
Server/Bartender
Foxtail Winery
03.2022 - 11.2025
Server/bartender
Hooters
03.2021 - 07.2023
Teacher
Child development center
03.2021 - 08.2024
Server
Rainforest cafe
06.2020 - 03.2021
Manager
Subway
09.2016 - 06.2020
High school diploma -
Phoebus highschool
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