Sophia Jacobs
Charlotte,NC
Overview
4
4
years of professional experience
Work History
Reservation Coordinator
TIAA Financial Services
Charlotte, NC
04.2024 - Current
- Provide high-quality assistance and guidance to associates regarding availability of rooms and services while preserving the optimization of spaces
- Maintain accurate records of all reservations and cancellations, requiring full proficiency in both Microsoft Office Suite and BookIt
- Generate multi-site reports detailing reservation history, occupancy levels, catering, and AV support, while compiling a weekly detailed agenda sent to over fifty associates
- Lead weekly meetings highlighting important events to facilitate collaboration and ensure highest possible level of service across multiple sites
Legal Assistant
Thomas Law Firm
Columbia, SC
07.2022 - 12.2023
- Demonstrated a meticulous approach to reviewing legal documents for accuracy and compliance with legal software and case management systems
- Utilized strong organization skills in managing physical filing system and legal database
- Excellent verbal and written communication skills in coordinating with colleagues, scheduling, greeting clients and fielding incoming calls
- Exhibited high level of productivity and time management skills in completing various tasks and responsibilities including document delivery and managing office supply stock and reorders
Receptionist Administrator
Cohn Corporation
Columbia, SC
01.2021 - 06.2022
- Exemplified strong customer service skills, including greeting guests, answering incoming calls and inquiries, in addition to addressing client needs in a friendly and professional manner
- Provided administrative support to executives and management using office software, such as Microsoft Office and Google Workspace, for tasks including scheduling appointments, email correspondence, and data entry
- Maintained accurate and up-to-date records of office supplies, monitored stock levels, and implemented reorder points to prevent shortages and overstocking
Education
Bachelor of Arts in Political Science -
University of South Carolina
12.2023
High School Diploma -
Providence High School
06.2020
Skills
- Clear and Concise Communication
- Proficiency in Microsoft Office Suite
- Customer Service and Engagement
- Reservation Database Expertise
- Problem-Solving
Timeline
Reservation Coordinator
TIAA Financial Services
04.2024 - Current
Legal Assistant
Thomas Law Firm
07.2022 - 12.2023
Receptionist Administrator
Cohn Corporation
01.2021 - 06.2022
Bachelor of Arts in Political Science -
University of South Carolina
High School Diploma -
Providence High School
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