Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Sophia Johnson

Rochester,MI

Summary

Qualified for having great customer skills, communication, a welcoming and friendly attitude, good leadership skills especially for newer employees. I am looking for a new role where my efficiency and dedication to satisfy customers will be highly valued.

Overview

3
3
years of professional experience

Work History

Service Team Member

Michaels Craft Store
Rochester, MI
09.2024 - 01.2025
  • Actively sought out ways to increase customer satisfaction through improved processes or procedures within the store.
  • Handled cash, credit, and debit payments, and gave exact change.
  • Answered customer questions and provided store information.
  • Ensured the store was clean, and the misplaced or returned products were put back in their correct location.

Sales

Kids Choice Apparel
Rochester Hills, MI
06.2022 - 08.2024
  • I was responsible for taking care of the customers.
  • I needed to have product knowledge.
  • Operated the POS system.
  • I needed good interpretation skills.
  • I was able to work with people.

Education

St Marys Preparatory
Orchard Lake, MI

Skills

  • Customer service
  • Point of sale usage
  • Product knowledge
  • Cash handling
  • Sales strategies
  • Team collaboration
  • Strong work ethic
  • Effective communication
  • Relationship building

Affiliations

  • Guitar
  • Choir at church
  • National Honors Society
  • Gym
  • Babysitting/pet sitting

Accomplishments

  • Summa cum laude (9th, 10th, 11th grade)
  • 2 student of the year awards (junior year)
  • Character award (freshman year)
  • Athlete-academic award (freshman year)

Timeline

Service Team Member

Michaels Craft Store
09.2024 - 01.2025

Sales

Kids Choice Apparel
06.2022 - 08.2024

St Marys Preparatory

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Sophia Johnson