Sophia Johnson
Athens,GA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Production Worker
Johns Manville
Winder, GA
12.2024 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Express Claims Associate
Allstate Corp
06.2022 - 05.2024
- Liaised between policyholders and third-party providers for efficient coordination of services during the claims process.
- Streamlined claims processing for increased efficiency and faster resolutions.
- Reviewed policy documents carefully to make accurate determinations regarding coverage eligibility for each claim.
- Maintained strong working relationships with policyholders, improving overall communication during the claims process.
Administrative Assistant
Nucraft Dental Arts
Watkinsville, GA
03.2021 - 02.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Logistics Coordinator/Dispatcher
Syfan Logistics
Gainesville, GA
10.2016 - 03.2021
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Education
Health Care Administration
Athens Technical College
Athens, GAEducation
Lanier Technical College
WinderSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Organizational skills
Timeline
Production Worker
Johns Manville
12.2024 - Current
Express Claims Associate
Allstate Corp
06.2022 - 05.2024
Administrative Assistant
Nucraft Dental Arts
03.2021 - 02.2022
Logistics Coordinator/Dispatcher
Syfan Logistics
10.2016 - 03.2021
Health Care Administration
Athens Technical College
Education
Lanier Technical College